Rated 4.0 out of 5 by 225
Rated 4.0 out of 5.0 by flyface Great Staff
The staff were all great! Pool area was very relaxing. Breakfast was average. Rooms including furniture needs to be updated.
July 4, 2015
Rated 3.0 out of 5.0 by Archer01 Overall Experience
Room appeared very old. Spider webs in the corners. Towels were not replaced when the room was cleaned on the second day. Refrigerator was only big enough for drinks, would not hold food, had to buy a cooler.
The front desk Staff were EXTREMELY nice and willing to help. The building needs to meet up with how good the Staff was. Bring the building up to date and it would be a good stay.
July 1, 2015
Rated 5.0 out of 5.0 by sgtzero Enjoyable stay
Only issue I had was Saturday breakfast, ran out of sausage and when brought to the attention of attendant with over 1/2 hour left was that she was going to be closing soon, there was only 1 piece of sausage for over 1/2 hour left.
June 23, 2015
Rated 2.0 out of 5.0 by mcbell30 I usually have good experiences at HIE
What can I say? This one was just run down and old. If you slap a newer TV in a dingy room, the room is still dingy. In the late 70's and 80's this is how I remember most Holiday Inn's as being... run down and outdated. I feel like IHG has done a lot to rebuild the brand and make it an establishment you can be confident in. This is an example of a HIE that should've never been able to get this run down. Moldy, dirty, and old equipment. Tiny bathrooms. Just to be clear, I don't blame the staff, they work hard with what they have. The owners either need to commit to making this an acceptable hotel for the brand or get out of the business.
June 18, 2015
Rated 5.0 out of 5.0 by Mongo6969 Good hotel for the Superman Celebration !
Stayed here for the Superman Celebration , Elevator out of service. Other than that I always choose Holiday Inn Express because they are consistent. I love the cinnamon rolls ,however don't like Turkey sausage. I like pork sausage please offer both. Front desk was efficient and tried to help with elevator outage.
June 17, 2015
Rated 3.0 out of 5.0 by Smoke Free1 Older Holiday Inn that Allows Smoking
This is an older property but is maintained fairly well but be aware that smoking and non smoking rooms on floors are co-mingled so you may have to walk through a smoking area on the way to your room. Management has placed an air purifier in the hall way which probably helps some but does not fix the problem of cigarette smoke. My room did not have a fridge, which is a nice feature. Apparently some of the rooms do have these so ask when making your reservation. This is also a pet friendly hotel, something that I did not notice when making my reservation. In fairness to the hotel the room was at a lower price point than the Holiday Inn on the other side of the river. The bed was comfortable, the sheets and towels were great and the staff was very friendly.
June 13, 2015
Rated 4.0 out of 5.0 by Justspendingthenight Clean room, good hot breakfast, indoor pool
All aspects of our stay were more than satisfactory. Nothing fancy, but nothing to complain about. Everything was clean and the staff was helpful and courteous. Our second visit to this hotel and we'll continue to stay here on our trips though the area. Very easy access to the interstate.
June 10, 2015
Rated 5.0 out of 5.0 by Bearded_Hammer Holiday Inn Metropolis
I took a friend to Metropolis, our first time, to go see the Superman attractions. We stayed at the Holiday Inn there. VERY easy to find, and the grounds, staff and room were excellent! It was close enough to the down town attractions to be worth it, and the staff were very attentive and informative. Thank you Vic and staff for making my trip even more enjoyable and relaxing, hope to see you guys again!
June 10, 2015