Rated 4.2 out of 5 by 144
Rated 5.0 out of 5.0 by Leo Batista Great experience
I highly recommend staying at this hotel for either business or leisure :)
September 2, 2015
Rated 5.0 out of 5.0 by gypsyheart49 Wonderful caring staff, great coffee and midnight pancakes!
My husband recently had a long, difficult outpatient surgery which resulted in us spending four nights at this hotel. I am so thankful this is the hotel we chose.
The staff went out of their way to ensure that we had everything we needed and that our room was comfortable. The kitchen area was a lifesaver since we couldn't get out and around easily. Housekeepers would check to see what we needed, and made sure we had plenty of clean linens and somehow managed to keep us in great shape without being intrusive at any level.
Each staff person, from the housekeepers to the very accessible GM Brian, asked how my husband was doing and were so genuine in their caring that it felt like I was among friends. When my husband made it to the lobby for breakfast, there were smiles and thumbs up from the desk staff and the cheerful lady who kept our breakfast (and GREAT coffee) supplied.
I don't know if the midnight pancakes were a short term promotion or just the most wonderful idea anyone's ever had, but it was so nice to be able to get something hot and "comfortable" to eat without having to go out or go to a vending machine. Thank you for that. I sincerely hope that's going to be a permanent perk. Between the pancakes and the 24 hour available coffee, it was almost as good as being home.
They are updating the rooms where needed, but the rooms are clean, the beds are beyond great, the linens soft and some of the best I've had and the pillows are perfect.
There is plenty of nearby shopping and restaurants galore, many within easy walking distance.
Special thanks to Julie, Julian and Brian, all on the front desk, who were each so very helpful every single time I needed something.
This is easily one of my favorite hotels! Although I don't have to stay in Miami often, when I do, this will always be my first and only choice.
September 2, 2015
Rated 5.0 out of 5.0 by kmlarose Stay at Holiday Inn Express and Suites Kendall East - Miami
It was one of the best hotels my wife and I have stayed in. the Management / staff went out of their way to accommodate us during our stay. We would recommend the hotel to anyone looking for a great place to stay!
August 26, 2015