Rated 4.5 out of 5 by 207
Rated 2.0 out of 5.0 by CGB51 Not a good experience
We arrived at the hotel and were assigned a room. Upon entering the room it was obvious someone had been laying, if not sleeping, on the beds. Also, personal items from the previous guest were also in the room. The staff did immediately clean the room and were very nice. The tub and floor of the bathroom is in bad shape and very much needs to be refurbished/replaced, as well as the outdated and old furniture in the room. Even after staff cleaned the room, it was dusty and the lampshades were covered in dust. I would not recommend this hotel. The rooms were priced too high for the quality of this hotel.
June 24, 2015
Rated 1.0 out of 5.0 by sueg7 Room dirty
I have already shared this information twice. That's enough.
June 23, 2015
Rated 5.0 out of 5.0 by kentermac27 Good rest
Sleep and rest were key after spending a long day on the road. I do enjoy the quality of the bedding and the linens that you use. The hotel itself is very inviting from the outside. I would have liked a map of the area so that we would could have found a nice restaurant for dinner. We ended up at the Waffle House as there were no restaurants close to where we were.
June 18, 2015
Rated 5.0 out of 5.0 by Schlikes Excellent Staff Super Clean and Pleasant stay!
The staff was fantastic to me and my family the kids loved it and my wife and I got to relax and enjoy a safe and clean environment.
June 17, 2015
Rated 4.0 out of 5.0 by Seasonedtraveller13 Presidential Suite
We stayed in the Presidential Suite at this hotel on our recent vacation. The staff were friendly and helpful. The suite was clean and extremely spacious. The pool area was clean and provided good seating and parasols to ensure that everyone could enjoy the sunshine. Breakfast was good with many choices and plenty of it.
The only problem we had was NO WIFI in our suite - this caused us problems and was extremely inconvenient as we were unable to face time our family in UK or check emails in connection with my husband's business which is very important to him when on vacation.. I spoke to several other guests and it seemed that we were the only ones with this problem. The front desk staff maintained that it was a hotel wide problem but I'm not so sure. Perhaps a booster needs to be installed in this suite. We were offered a change of room but they didn't have another identical suite to move us too. We received 1000 additional points to our IHG membership but we'd rather have had wifi. We had to use the lobby area to use the Internet which is not what we expect from this hotel brand.
June 16, 2015
Rated 5.0 out of 5.0 by lpso603 Friendly staff and comfortable clean rooms
Stopped on our way to Jacksonville. Clean comfortable rooms. Friendly staff and complimentary breakfast. Coffee was good too!!
June 15, 2015
Rated 5.0 out of 5.0 by Suzie48 extremely comfortable
We totally enjoyed our stay and hope to return next month. The only improvement I suggest is brighter lighting in bathroom or adding lighted makeup mirrors. Everything else was perfect. The last few times we traveled we had flat pillows and mattress with springs poking you. Not here the mattress was perfect and the pillows were so comfy.
June 10, 2015
Rated 5.0 out of 5.0 by Viv100 Very Clean, Wonderful pillows and courteous service
I was very pleased with this hotel. I'm contacting them to find out if I can purchase the pillows!!! We were very comfortable and I felt very safe. I would recommend this hotel to anyone traveling in the area.
June 8, 2015