Rated 4.7 out of 5 by 60
Rated 5.0 out of 5.0 by bigrock1953 Stay in Monahans
Moved to Holiday Inn Express initially because Texas Ranger's baseball was available on their sat TV channel selection. I have stayed because it is a clean, friendly property that meets all of my other needs while working away from home.
August 26, 2015
Rated 1.0 out of 5.0 by ExtremelyUnhappy100 Poor Service Quality
Experienced extremely poor service quality during stay. Had to check out of the hotel prematurely dye to emergency at work. Obtained receipt during checkout process. The hotel continued to charge my credit card for an additional 7 days after checkout. Didn't notice until I reviewed my credit card statement and seen that the hotel was still charging my card. Called the hotel to speak with manager. Front desk informed that someone would call me back immediately. Waited 2 hours with no response. Called again and was informed that manager was at lunch. Was promised another call back upon their return from lunch. No call back. Called back again 2 1/2 hours later and informed that someone would again call me after they had spoken to the maids to ensure that I had checked out on the date in question. Again no return phone call. Ended up calling my credit card company to dispute the charges. Checked my statement again and the company had still went through charging my card for an additional 7 days after checkout. I am a frequent traveler spending a minimum of 16 days a month at hotels. Also work for a company that employs thousands of workers in the same situation. I will strongly encourage all to not stay at this hotel in the future. Now questioning my decision to stay at Holiday Inn in general.
August 24, 2015
Rated 5.0 out of 5.0 by Cajun80 Great Service
Hotel staff here in Monahans Tx really make me feel like family while I'm here away from my own working. I have been her almost a year and a half.
August 23, 2015
Rated 5.0 out of 5.0 by bworth Wonderful Hotel and Staff
My self and 4 others came to Monahans for a ministry trip and were absolutely blown away by our stay here. The hotel was very clean and well kept and the staff were absolutely phenomenal. I have traveled and stayed in many hotels and this was by far one of my favorite experiences. I will definitely be returning.
August 20, 2015
Rated 5.0 out of 5.0 by Drpirulita work
I work in the state of Texas if I am in Monahans Texas
i make arrangements to stay in your facilities, you have good service and clean rooms. I have recommended
you to friends in my business.
Love you Motel stay
August 2, 2015
Rated 4.0 out of 5.0 by Diospyros Holliday Inn at Monahans
Very nice staff. The internet was slow and often had to have the router rebooted. I imagine it is as good as the internet can be in Monahans. Very comfortable place. Some traffic noise from I20 but that's to be expected.
July 21, 2015
Rated 5.0 out of 5.0 by big daddy dan great service
I want to say that the young lady at the front desk that checked me in was very nice, approachable, friendly and genuine while she was checking me in to my room
July 8, 2015
Rated 4.0 out of 5.0 by Diospyros Hotel
Very nice staff! Very close to I20 and traffic sounds are always there. A very nice mattress and pillows. . Beds are very good. Breakfast is OK once. You'll discover breakfast is either powdered eggs or horrible omelets. Fair. Not a great deal better than cheaper places.
July 5, 2015