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Rated 4.5 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by great place to stay I made my reservation directly with the hotel itself and the person that I spoke with was very good! He asked me about the reason for our visit, and upon hearing we were coming for a memorial service, he made sure we were given the best price for the two rooms we were reserving. Upon check in we were greeted and taken care of without problem or delays of any kind. Locating our rooms we were pleased to find that we were given connecting rooms for our family. The rooms were clean and comfortable, no noise. We enjoyed the in hotel breakfast before leaving for the services. It was a clean eating area, well stocked with a variety of good tasting foods and beverages. Thank you for a great place to stay, close to where we needed to be, close to each other - and we appreciated the good service. February 4, 2016
Rated 5.0 out of 5.0 by Friendly and helpful staff The staff at the hotel, both at the front desk and in housekeeping, are very friendly and helpful, and they do a great job. January 23, 2016
Rated 4.0 out of 5.0 by great customer service great customer service overall I do recommend although my wife did complain about the beds not being soft or comfortable enough to sleep This location does have a restaurant right in front of it which does serve very good breakfast. January 20, 2016
Rated 4.0 out of 5.0 by Business Trip Trying to sleep was horrible. Very uncomfortable. WiFi was off and on the whole week. January 14, 2016
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and helped with all my requests. Great Stay January 12, 2016
Rated 5.0 out of 5.0 by The service was great and the staff was nice. I stay in a lot of hotels all over the world in my travels. When I walked in the hotel they were very good to me. So yes I well stay their again. January 4, 2016
Rated 5.0 out of 5.0 by Staff was great with my requirements. My stay was for my visit to Big Bear with my family and friends, days prior to my stay I requested two rooms, two bedrooms connected and I was afraid of this can't be done, however when I arrived to the hotel the Staff told me your two rooms are ready and are connected each other, was great to hear this, rooms were quiet, clean and with enough space for my family. My daughter and nice loves the Holidays Inn since during this year we visited several locations, and I would say that if they are ok I am ok. December 29, 2015
Rated 5.0 out of 5.0 by Great Staff, really nice rooms! I was greeted at the front desk by the warmest, friendliest Staff that I have ever met! Housekeeping took really good care of my room!! December 19, 2015
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