Rated 4.6 out of 5 by 123
Rated 5.0 out of 5.0 by mausbar Great Place to Stay
One of the best Holidays Inn I have stayed at. The service is unpeckable and top notch. I wish that all the holidays Inn had the same service as this Holiday Inn.
Thaks for the great service.
July 13, 2015
Rated 5.0 out of 5.0 by Mm2014 Best Customer Service
The staff was by far the friendliest I have experienced in 20 years of travelling.
July 10, 2015
Rated 4.0 out of 5.0 by B-Boy Amazing Staff
I've never seen staff as friendly as I have at this hotel. This was a pleasant surprise!
July 8, 2015
Rated 5.0 out of 5.0 by mollyb061 Great staff
The staff here was exceedingly gracious and efficient. They helped us find things, gave great directions, and were pleasant and caring, no matter who we dealt with. Room was great and so was the breakfast.
July 7, 2015
Rated 2.0 out of 5.0 by sbmom Needs updating
Staff was friendly and hotel was clean. Rooms smell old and desperately need updating.
July 1, 2015
Rated 5.0 out of 5.0 by Charlie1279 Good Value Courteous Staff
This hotel is a good value for the area. The staff is always helpful and courteous.
June 29, 2015
Rated 5.0 out of 5.0 by Brian122 Moreno Valley
The hotel staff were friendly and helpful. Location was convenient and there was a variety of resturants in the local area.
June 29, 2015
Rated 5.0 out of 5.0 by Tony4052 Staff All Smiles & Focused On Service
This is my Hotel of preference when I am in the Moreno Valley area. From Management to Housekeeping dealing with the staff here is a wonderful experience balanced with letting you know they are there to help without being over aggressive thus allowing you to enjoy the peace and comfort of your stay.
I've been coming here for nearly four years on at least a hundred stays and only had one mishap with a door lock battery malfunction. It was one day I was not in the best of moods to begin with but they made efforts where others would not to not only make it right, but explain to me what happened and how they do try to anticipate.
That said, my overall experience with staying here outweighs one simple mishap. I've stayed at hotels all over the country but can say I feel as close to home here than anywhere else but home.
The General Manager here is an exceptional host and it reflects in his staff.
I am a Quality Manager by trade and can say Customer Focus is alive and well here, not to mention the rooms are not to bad either.
June 23, 2015