Rated 4.6 out of 5 by 131
Rated 5.0 out of 5.0 by Mariettanative A good nights stay
Everything went as expected, rooms were clean and neat
August 12, 2015
Rated 5.0 out of 5.0 by vice president of quality didn't expect it to be so nice
very nice staff, rooms clean and comfortable. great breakfast
August 10, 2015
Rated 1.0 out of 5.0 by Not ok with this! Ants = no sleep!!
There were ants crawling all over my bed and when I reported this to the staff, they provide a new room that ultimately also was infested with ants and when that was also reported, the manager never offered to credit my rewards account for the horrific experience. Never return here, a tent would be better!
August 9, 2015
Rated 5.0 out of 5.0 by kscdw Clean, comfortable rooms
Very clean and comfortable hotel. Was there two nights when the "pancakes at night" started. Each time I went in the "tube" of batter was empty. No one around kitchen area to ask. Am a Priority Club member and was never offered a bottle of water or a "greeting" as such. Most Holiday Inn Express stays have had this membership acknowledged through a complimentary beverage or something along those lines. Despite the above, would recommend this location.
August 8, 2015
Rated 4.0 out of 5.0 by NMTX Good stay, nice pool
We enjoyed this hotel very much. The room (a king suite) was very spacious and clean. The pool was very nice and was shaded in the late afternoon / early evening which was helpful. Only downside was the pool towels were all gone, so we had to use our room towels. When we got back to our room, I called and asked for towels so we could shower, but was told I had to come down (still dripping wet) to the lobby to get extra towels. Breakfast was pretty standard HIE breakfast, warm with plenty of options. The hotel seemed very clean. I thought it was a new one until my husband informed me that he had stayed there on a trip many years ago! Very well kept.
August 5, 2015
Rated 5.0 out of 5.0 by Sabrina R Relaxing place to stay
My friend and I stayed here for one night while we were waiting for our children to get out of camp. It was SO relaxing. The beds felt great, the shower was nice the staff was helpful. We loved it. Great mom break.
August 3, 2015
Rated 4.0 out of 5.0 by Papi07 Clean hotel but staff needs to give more attention to customer needs.
The hotel was clean and the staff was courteous but there were several items that need attention. As previously mentioned when I checked into the room it was hot because the air conditioner was turned off. It took several hours for the room to become comfortable (it was around 100 outside).. When I brought this to the attention of the front desk I was told that they were sorry and I when I suggested that when they rented a room they should turn the air on before the guest arrived, especially when it was so hot outside, I was told that was a good idea and that I was not the only one that had made that comment and that it would be brought to the attention of management. Another item that needs attention is the attention that needs to be given to the breakfast area. There was a nice lady attending to that area but on several occasions she was not around and gravy, bacon etc ran out and I had to find here and inform here that certain items needs to be replenished. She would do it but it would take several minutes because she had to warm or prepare the items before she could put them out. Also sometimes it was hard to find someone attending the front desk. On one occasion I stood at the front desk saying "hello, is anybody here" before someone would come out from the back where the door was shut.
July 30, 2015
Rated 5.0 out of 5.0 by Lanie2024 A great place to stop on a long long journey
for the past 4 years we have traveled from Illinois to San Antonio Texas a couple of times a year to see our daughter and her family. The trip is too long and hard to make in one day. We found your motel early on in our travel and have been pleased with our stay each and every time thru the past four years. There is no reason to spend our time and resources looking elsewhere to stay when we are as pleased as we are with our stopover at your motel. We have an enjoyable meal at a nice, nearby restaurant relax in our room with a couple of hours of good TV and then a sound sleep followed by a good hot breakfast and we are up and on our way early in the morning. could not be more perfect
July 30, 2015