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Rated 3.9 out of 5 by 220 reviewers.
Rated 5.0 out of 5.0 "REST and RELAXE" AFTER MEDICAL VISIT Even under renovations room was nice and clean, we were kindly greeted, bed very comfortable. Needed a goodnight sleep to recover from medical appointments at Princess Margaret Hospital, and rested, well I did. Breakfast was good and warm, staff very friendly and dining room clean. More Dr. appointments coming up in TO, will defiantly re-book. May 2, 2015
Rated 4.0 out of 5.0 by North York stay Hotel under renovation with little interference to guests. Room was at good temperature when arriving and clean Staff very attentive and friendly May 2, 2015
Rated 5.0 out of 5.0 by under construction but very nice service only inconvenience was there are under renovations and dust is everywhere, but other then that very nice good price, April 30, 2015
Rated 4.0 out of 5.0 by Good value for shopping in area Nice place better when renovations done. Close to shopping April 27, 2015
Rated 2.0 out of 5.0 by Comfortable - but under renovations Was in Toronto for a week for work.... and because of my red-eye flight arriving at 05h00 on Sunday morning, I had to book an additional night since check-in wasn't until 15h00. Yet when I arrived... the hotel is under renovation, although I'm certain it will be well worth it; I wish someone would have told me this when I booked online, or when I called to inquire about my reservation and silly arrival time. The business centre was a computer & printer in the hallway of the main floor... had to login to the WiFi every 3 hours, the exercise room was locked when I wanted to get in... the coffee available was only during breakfast hours.... and unfortunately the dining room was a temporary converted meeting room with some (not all) collapsible tables and very uncomfortable chairs. Did I mention that they must have shut the water off during the day on Thursday - because when I came back to my room after work the bathroom light was on, there were no towels and when I turned on the tap the water ran black for a few minutes. I was too tired to complain and it was my last night. Of course after a long day of travel, and longer days at work coming back to a VERY COMFORTABLE BED (not kidding) was fantastic. Too bad I had to skip past the first 9 channels on the TV to find the first working channel... then skip a few more... then find 3 channels... then ... and then.... No rental channels, no rental movies and junk on TV - when I asked at the front desk, they said "yup that's what it is. We don't have an entertainment concierge system set up." I'm back in Toronto in two weeks - I've cancelled my reservation and booked elsewhere. April 22, 2015
Rated 4.0 out of 5.0 by A work in progress. Should be good once the reconstruction of the lobby is complete. (Written in April 2015) April 14, 2015
Rated 3.0 out of 5.0 by It's a bed If all you need is a bed, great. Fan in bathroom so loud I actually unplugged it. Nothing to do. Fitness center, while a recent addition, is depressing. Needs a restaurant of small bar/lounge area. April 14, 2015
Rated 5.0 out of 5.0 by hotel under renovation Hotel was under construction but still front desk was functional. I was in and out due to work. Drapes do not fully cover windows so when the sun came up the room was light and was difficult to sleep. Especially once the freezing rain started on the window. April 13, 2015
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