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Rated 4.2 out of 5 by 526 reviewers.
Rated 4.0 out of 5.0 Great staff The hotel is in a very questionable area and was suggested we do not venture out in the neighborhood at night. Thanks for the tip. We took shuttle into Time Square and return to hotel at night. Omar was very nice. The rooms initially appeared very clean until we found numerous ants in my son's bedding on pull-out couch. Unfortunately we found out on the morning of departure. My son slept two nights on that couch. Poor kid. We were reimbursed one night stay. The breakfast was satisfying and save us some money feeding three large teenage boys. Good start of the day. The entire staff at the hotel were great and very attentive. Everything was fine until the final morning. I am sure they will resolve this issue. Do not use the bedding from within the closet. I think that this is where the problem originated but can't be sure. May 20, 2015
Rated 3.0 out of 5.0 by location the hotel was great for the locations we wanted to visit ,, it would have been nice to swim in the pool but it was closed the whole time we was there ,, May 18, 2015
Rated 5.0 out of 5.0 by Absolutely Wonderful Hotel! I can't say enough great things about this hotel! Everything from the scent of the hallways to the super clean rooms and outstanding breakfast was just wonderful. The staff was friendly and made my mothers dream birthday vacation to New York City a great time! Thank you! May 18, 2015
Rated 1.0 out of 5.0 by “Not the Best Choice” We arrived here after a long trip from Boston, and found the Hotel front desk to be un organised, and I was given no recognition for my IHG Platinum status. The room was acceptable, but was tired and lacked a good clean. There was a strong smell of smoke in the corridors, and we were on a no smoking floor. The room was noisy, we heard loud music coming from somewhere late into the evening possibly from the attached restaurant outside. Breakfast was chaos due to the amount of people wanting to eat at the same time, but the food was acceptable. We would not stay here again May 18, 2015
Rated 4.0 out of 5.0 by Great Service Friendly staff, clean rooms and common area, great continental breakfast! May 13, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service I booked this hotel and it was very easy and upon arrival I was met with a very pleasant front desk employee who made sure I felt welcomed. The room was very clean and the whole place had a very good scent in the air. the bed was so comfortable and the pillows, I cant say enough good about how well I slept .. Great night for sure.... May 12, 2015
Rated 5.0 out of 5.0 by Awesomw Hotel I travel for work mainly and the breakfast is usually a bagel or muffin and juice. Here they had hot food everyday with also yogurt and rolls. Staff was excellent and made great recommendations. May 11, 2015
Rated 5.0 out of 5.0 by Great week in your hotel It was a great week in the hotel. The room was comfortable big and enough space for everything. It was cleaned each day and also the rest of the building was cleaned and I felt comfortable in the hotel. It was a business trip, where I also had to work at night and this was possible. Also first problems with the WiFi were fixed through the hotline. Great job and thanks. May 11, 2015
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