Rated 4,4 out of 5 by 192
Rated 5,0 out of 5,0 by B & D Would stay here again....very accomodating
We had reservations for this hotel for a week. Upon arriving, after getting into our room, our wifi would not work. I went down to the desk several times, and my laptop would work down there, but not in our room. Our phone also was not working. Zach was the manager that night. He came up to our room and also tried to help us....wifi would not work. He said he would give us a different room. I asked that we wait until morning because we had traveled al day, and just got unpacked. A while later, he knocked on the door, and informed us that he would change us to a ocean view room in the morning, for our inconvenience. Wow...didn't expect that. They did, just that , the next morning. Everyone at the desk was more than helpful. The breakfast was awesome...best we have ever had at a hotel. Free coffee 24 hours. Nice exercise room. One might my husband was looking for some margarine/butter. Another young man asked if he could help us...we said..."no never ,mind..no big deal". He insisted he would get us some...he chased us down the hall with some butter. The staff could not be nicer. Beds were comfy, clean. IF I had one negative, it would be the rate e didn't know that we could have gotten a much better deal by the month...rather than a week or two.
24 de febrero de 2014
Rated 5,0 out of 5,0 by Carol quilter Beautiful room and view
We really enjoyed our first trip to Orange Beach. Hotel staff very friendly and helpful, accomodating when we asked to stay an additional night. Great value.
6 de febrero de 2014
Rated 5,0 out of 5,0 by Handydan friendly and very helpful best staff ever
Very friendly nice clean place to stay right on the beach. We were there for the great ice storm of the century. All the stall were incredibly nice. Michelle of the breakfast bar works steady and tirelessly. She is a huge asset to the hotel. Front desk was very helpful to find us restaurants and great things to see. Hot tub was amazing. The only issue was that it says pool is heated, but there was no way it was heated. never were able to go into pool.
5 de febrero de 2014