Rated 4.1 out of 5 by 156
Rated 4.0 out of 5.0 by NotApplicable59 Affordable and great service
This was a last minute stay, we were able to use our rewards points and we were received with open arms at a great price. Everything was clean and comfortable. The front desk staff was very helpful and friendly and gave us great recommendations for a resturant for dinner.
September 3, 2015
Rated 5.0 out of 5.0 by Poppy57 Excellent stay
Clean comfortable rooms at a reasonable price. Friendly efficient service, great breakfast and a caring staff. There are newer hotels in this chain, but none compare to the level of comfortable service. It's genuine! Thank you to Kimberly and her staff for the level of hospitality delivered consistently and constantly! My choice every time I visit Ottawa!
August 28, 2015
Rated 2.0 out of 5.0 by Eric63 Audit travel
For a Holiday Inn Express, it is less than desirable.
August 23, 2015
Rated 4.0 out of 5.0 by 4JayM Fantastic Front Desk/Dinning Staff
The stay was ok, had to have a smoking room, all that was available. Not front staff fault.
August 19, 2015
Rated 5.0 out of 5.0 by pjnyman Great place to stay
Clean and quiet with great facilities. I'd stay here again.
August 15, 2015
Rated 5.0 out of 5.0 by jbkrnic Very Surprised
I always thought of Holiday Inn as being a second rate company. But I was so surprised when I stayed with you. I was very happy with every aspect of the stay we had. We didn't eat breakfast there so I couldn't comment on that. But the bed was so comfortable the room was very clean and Everything worked well in the room. Thanks for the great stay.
August 14, 2015
Rated 5.0 out of 5.0 by DT810dm Great stop over
HI Express Ottawa is a great place to stop on your way. You will leave rested and happy that you stayed the night with them:).
August 12, 2015
Rated 4.0 out of 5.0 by Karl606 A little smoky
I had a non-smoking room, but could still tell that smoking is allowed in the hotel, which made me a little congested. Next time I stay, I'll be sure to request a room that is far away from rooms that allow smoking. Additionally, it was a touch noisy, sounded like kids rough-housing above me, so next stay I will just request top floor. Luckily I had ear plugs and a white noise app on my phone, so sleep was still possible.
I didn't rate breakfast because I had to leave before it was served.
Otherwise, I am a fan of Holiday Inn Express - staff was friendly, checkin and checkout easy and room was clean and equipped.
August 11, 2015