Rated 4.4 out of 5 by 294
Rated 5.0 out of 5.0 by Max H2 is O Good experience overall
We had a local soccer tournament in the area. We booked 17 rooms in total. All players and parents had a good experience. No issues at all.
May 19, 2016
Rated 4.0 out of 5.0 by Flowergirl66 Good location, pleasant staff
I wasn't happy my first night there. My bed sheet was stained with blood. I slept on the top sheet because It was late and I was exhausted. In the morning I told the housekeeping manager and she was very nice and apologetic and the problem was resolved. Also, we had a hard time finding the place because it is hidden behind another huge hotel and we could not see it from the street, but the location was very good. We were right next to the freeway entrance that we had to take to get just about everywhere we had to go. our stay was pleasant, the staff was very friendly and attentive, and for the most part the room was clean and the beds were comfortable. The WiFi was fast enough, and the computer and printers worked well, we were able to print our boarding passes without any problems. Our overall stay was good.
May 19, 2016
Rated 2.0 out of 5.0 by DD777 Not please but willing to listen
This would have been a great stay. But having a flooded toilet and not one person willing to help, was disgusting and unacceptable. When your Guest have to go to the Gym to get extra towels to clean the bathroom floor from feces and Urine because it overflowed and not one person on staff offered to help. You have a problem!!
May 4, 2016
Rated 5.0 out of 5.0 by Susan2462 Palm Coast Pass Thru
Really good in all the right spots. The Hotel was crowded with a girls softball team who all rose at the same time of the morning. The breakfast was gone in a minute with no refills of eggs. Must have been a fluke but maybe the food manager should be privy to the number of guests the evening before to be ready for the breakfast crown.
April 28, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Pet Friendly
Travelling for pleasure with my 20lb dog. so happy to know that there are hotels that realize how important it is to accomadate our four-legged family members.
April 27, 2016
Rated 2.0 out of 5.0 by Notable Poor Experience
The attention to the guest room was less than satisfactory from the standpoint of being supplied with bathroom amenities upon arriving, the smell of the room and the less than crisp appearance of the room.
The mattress was absolutely terrible from the noise it made when you rolled over and getting up and the sunken areas in the mattress. The pillows seemed to disappear during the night.
The TV was excellent, the breakfast was better then competition, and layout of the room was comfortable.
I am sure this guest room was not the norm for Holiday Inn Express overall. However it does reflect the need for someone to visit and review the condition of the guest rooms on a regular basis.
April 21, 2016
Rated 5.0 out of 5.0 by JackChitown Great Service
The facility was clean and well maintained. The staff very friendly. The breakfast buffet included numerous choices and was kept well stocked and clean. The staff member was extremely busy as the facility was full, but she did a great job.
April 20, 2016
Rated 5.0 out of 5.0 by tarheelblue12 Great Hotel
All around great place to stay. The entire experience was great. Comfortable bed, room was very neat. Staff was very nice. Great location to the golf outing I was doing.
April 19, 2016