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( e.j. vie 31 jul 2015)
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Rated 4.3 out of 5 by 177 reviewers.
Rated 4.0 out of 5.0 by Everything included! Had to spend 3 days at another hotel in Savannah cuz couldn't 3 days together at HIE. No vending machines, no ice machines on each floor, no fridge or microwave included in room unless suite. It's the little things that make a hotel room a comfy place to stay! And location of hotel in Pensacola near restaurants and highway was excellent. July 23, 2015
Rated 4.0 out of 5.0 by Got what I expect from a Holiday Inn Express I travel a lot and will go out of my way to stay at an IHG property as I always know just what to expect. This hotel did not disappoint. I like the simple yet comfortable accommodations. Food is good, nothing spectacular but better than some fast food drive thru when I'm on the road. With this particular hotel, you definitely get your money's worth. I would return when I was in the area again. July 15, 2015
Rated 5.0 out of 5.0 by Outstanding Front Desk The personnel at the front desk when I arrived were friendly, courteous and extremely helpful. My reservation had assigned me to a room on the 3rd floor, but when I asked for a room on the first floor, they were "over the top" in complying with my request. The "con" I posted for location was because the street name was very difficult to find along a busy road. I drove past the motel twice while trying to find it. July 13, 2015
Rated 5.0 out of 5.0 by Restful time amd great staff This is one of the best hotels I've ever stayed in. The Pensacola area is more beautiful than I imagined. The I-10 corridor made it possible to travel to other nearby cities while we were there. Kudos to Holiday-Inn for building such a beautiful and relaxing hotel. It has been recently built and it has been well-maintained by the staff. We plan to visit it again and will gladly recommend it to our friends. July 8, 2015
Rated 4.0 out of 5.0 by Room smelt musky Room smelt musky and the air conditioner was not cooling off the room.. The rooms need to be updated. Air conditioner needs to be checked out. Swimming pool area was too hot. Breakfast was good and quick. The front desk was helpful and supplied me with the things that I needed. July 8, 2015
Rated 5.0 out of 5.0 by Great rooms but small breakfast area The rooms and hotel were great but the breakfast are is VERY small!! Get to breakfast early or you will be eating in the lobby while people are checking out. The breakfast attendant was grumpy and didn't keep the food coming so there was a line of about 15 people just waiting for any type of food to be refilled. But the rooms and pool were fantastic!!!! June 28, 2015
Rated 5.0 out of 5.0 by They serve dinner now! I was pleasantly surprised to find out they served dinner in the lobby. The staff was so friendly and the other guests just as well. The morning spread was just as filling and delicious. June 26, 2015
Rated 3.0 out of 5.0 by Comfortable bed but not worth the money I will say the bed was comfortable, bathroom not cleaned well, old coffee pouch left in coffee pot, dusty and counter not wiped clean from previous user. Overall appearance of the room not very impressive. Morning breakfast nothing to brag about. After our stay at this hotel we gave another Holiday Inn Express and Suites a shot...NOT impressed with that one either. It seems like these properties are going down hill. I don't think we will try another Holiday Inn for a very long time. Another note, they do not offer military discounts! June 24, 2015
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