Rated 4,4 out of 5 by 111
Rated 4,0 out of 5,0 by Sam76 Okay, but painful
1. TV picture froze constantly
2. Showerhead made for a painful experience
3. All food ends at breakfast, and the only snacks are from vending machines
4. Business center is two computers in the hallway, and only one was connected to a printer
17 de octubre de 2014
Rated 4,0 out of 5,0 by KBrown525 Good even when things go wrong
As a business owner, I understand how unexpected things happen that can throw a kink in the normal business routines. What I look for is how a business recovers. I'm happy to report that this HIE handled a couple of issues impressively and for that I am grateful. First, after a long drive (yes drive) from Dallas, Tx we learned that our room rate was different than what had been previously quoted. It took a couple of people to get it figured out, but everyone was courteous and attentive to my concerns. Second, their T.V. cable was not working correctly. -every 20 mins the screen would just freeze. While this was irritating, again the staff did the best job they could do apologetically explaining the situation to me. Although this was not the smoothest stay, I appreciate the service the staff provided.
14 de octubre de 2014
Rated 5,0 out of 5,0 by allenc77 Free breakfast!
Great breakfast, but get there early on slower days. They may have overstocked it a bit and my food wasn't the freshest towards the end of the dining period. Great location, affordable, has pretty much everything you need.
10 de octubre de 2014