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Rated 4.7 out of 5 by 482 reviewers.
Rated 5.0 out of 5.0 by Nice stay Very comfortable and clean. Good service. Plenty of breakfast items and evening service. Staff very friendly. Only issue was lack of parking. Would stay here again if needed or in the area. May 19, 2015
Rated 5.0 out of 5.0 by Great Service I received impeccable service from the staff. It exceeded my expectations. May 18, 2015
Rated 5.0 out of 5.0 by Great staff Very friendly and always know me by name at check-in. Impressive. May 18, 2015
Rated 2.0 out of 5.0 by Normally great stay but isolated inconvenience I have stayed here monthly for over a year and really enjoyed my stays but this inconvenience of having to move to a different room was a real inconvenience May 12, 2015
Rated 4.0 out of 5.0 by Front desk service The evening front desk attendant was outstanding! Very welcoming and friendly. May 11, 2015
Rated 5.0 out of 5.0 by Good Location Good location for events in the Schaumburg Area. Rooms were clean and staff was nice. May 11, 2015
Rated 5.0 out of 5.0 by Comfortable bed and friendly staff. The room was clean and nicely furnished. The bed was great and the choice of pillows (firm or soft) was greatly appreciated. The television had a good choice of stations. Overall it was a very good experience and I would recommend staying there. May 10, 2015
Rated 4.0 out of 5.0 by Impressing Initially, I was skeptical due to my previous stay at the Holiday Inn located on the same premise, which was just wasn't what I expected, but I must say that I was highly impressed with my room set-up, and overall experience. I loved my balcony view! Overall, staff members were professional and helpful. As a business traveler, below are few things that I would suggest for improving the overall customer experience: - Consider rearranging the business center - currently it is located in a high traffic flow area and offers no form of privacy - Ensure that all staff members understand that everyone plays a role in creating a positive experience for the customer. Ex. the shuttle bus driver was so annoyed at the fact that he had to wait on me to run in the store to pick up my prescription that his displeasure at the idea was so obvious and uncomfortable. - Please work on your evening snack presentation. Again, overall I was very impressed and would highly recommend your facility to others! May 10, 2015
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