Rated 3,9 out of 5 by 7
Rated 5,0 out of 5,0 by goritito Comfortable Hotel
Every time I go to Rome I sleep in this very nice hotel close to the highways and only 15/20 minutes from the center of the city. t is very convenient and very good service.
13 de junio de 2014
Rated 4,0 out of 5,0 by GoddessofVets Bang for your Buck
All staff were exemplary, especially Barbara, Vincent, Conchetta and the day to evening shifts. Only problem was the Night Shift gentleman - he was nice enough, but spoke zero English in a Holiday nn I find that weird), and was not mechanically inclined.
The hotel was clean, bright, generous breakfast unlike in the US, and they were able to repair the plugged up sink but not the Air Conditioning. Either that or the AC did not exist. I am from Florida and I am used to 80 degree weather, but even this was uncomfortable for me. You can open the glass door 3 inches, but that is all. No fans, not fun 2 - 3 nights of 12.
Computers are easy to use, again, day staff in attendance - no problem, night shift - you are on your own.
3 de junio de 2014
Rated 5,0 out of 5,0 by Jenny81 Excellent staff!!!
We loved our stay!! The staff, especially Vincenzo, really made our experience at this hotel a great one. He was always eager to help us. Whether it was our Vatican tickets not printing, us not knowing how to work the air conditioner or finding our way, Vincenzo was always there to help. He also went out of his way to see if our SUV would fit in the secured parking garage. And when it didn't, he offered parking in front of the hotel where the security cameras would be able to see. When we were sightseeing in central Rome, our two children had an allergic reaction to nuts so my husband had to take a taxi to the nearby hospital while I took the rest of our family back to the hotel. Vincenzo offered to drive us to the hospital after his shift because I told him I was afraid to drive in Rome. But we declined as my husband needed to be picked up and he still had another hour and half to go on his shift. He gave us his business card and told us to call the hotel if we needed anything. He was truly our angel. The rooms were clean and spacious, something I was not expecting in a European hotel. The breakfast options were great and I loved the espresso machine. The hotel is located a bit away from the metro but they do offer shuttles to the metro. We brought our own vehicle so we were able to drive to the station and park everyday. The metro was about 1.5 miles from the hotel. There was also a shopping center next to the hotel which was great. We will definitely stay her again if we ever decide to drive to Rome again.
2 de junio de 2014