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Rated 4.4 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Staff response I forgot my Iphone wall charger set up in my room. I returned to hotel to retrieve charger and I spoke to gentlemen in the front desk. He called housekeeping and could not reach them. I asked him how long it was going to be he said 10 minutes. I waited for 25 minutes and did not get an update. I got the feeling that staff had an attitude of indifference regarding the return of my charger. I was a bit disappointed. April 25, 2015
Rated 5.0 out of 5.0 by Great Location for Business Work The hotel is close to major highways and easy to access. Restaurants and shopping are close, business areas are close. The employees are friendly and knowledgeable and willing to help make one’s stay successful. The breakfast was hot and delicious and well maintained. April 21, 2015
Rated 2.0 out of 5.0 by Air Conditioning was poor Room was very warm. Air condition wasn't strong and blowing in one side of the room. April 19, 2015
Rated 4.0 out of 5.0 by Clean and comfortable! Overall clean, comfortable facility. Standard "hotel" breakfast. Breakfast/lounge area nice place to meet with big group for a evening glass of wine! April 16, 2015
Rated 4.0 out of 5.0 by Nice new hotel, but not the place for swimming This was a great, nice, new hotel. The rooms were great, the beds were comfortable, the free breakfast was good, and parking is free. The only pitfall was that we went to this hotel instead of a closer and cheaper hotel because they had a pool, and come to find out it is outdoors and not heated. The pool was so cold that we couldn't get in above our ankles. Not great for a family with kids. Otherwise the rest of the amenities were great. April 15, 2015
Rated 2.0 out of 5.0 by Great Property--RUDE STAFF! In keeping with the high standards already set by Holiday Inn Express, this property is very nice. The rooms are spacious and immaculate. My family and I traveled late and arrived after midnight. Upon arrival I immediately noticed that the bill was higher than my original reservation (not including taxes etc). As it was late, I spoke to the staff in the morning. The attendant I spoke to stated there was nothing she could do about the rate increase and it was due to their high booking that particular weekend. After the stay I contacted the hotel manager by phone and spent nearly fifteen minutes being told that I must be making up the amount I told the Manager. She stated that she could see my original reservation amount and that they were in fact correct. In addition, every item in the hotel, including movies were higher than the advertised price. And again, the manager gave me many unwritten reasons why they charged more than what was advertised. There was little if anything I could do, absent writing this review. This may very well be a one time issue, but it has made me reconsider ever staying at Holiday Inn Express, ever again IHG rewards, or not. Great Property, rudest staff ever.. April 3, 2015
Rated 5.0 out of 5.0 by friendly staff and xlnt customer service we had a great time while attendind a wedding and stayed@hotel great staff April 2, 2015
Rated 5.0 out of 5.0 by Great service, exceptional staff. I was pleasantly surprised. The staff immediately made me feel at home. They always were spot on attentive. Great stay, great hotel. April 1, 2015
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