Rated 4.4 out of 5 by 213
Rated 5.0 out of 5.0 by Guest245 Family Vacation
Great Staff! Breakfast was good. The indoor pool house was lots of fun, being able to enjoy it regardless of the weather made it that much better.
August 29, 2015
Rated 5.0 out of 5.0 by Guest245 Nice Property
Very Clean, Comfortable beds and Friendly Staff. Located right off the freeway .
August 29, 2015
Rated 5.0 out of 5.0 by Jesus83 Great Place to Stay
Hotel was very nice, Staff was very helpful and friendly
August 28, 2015
Rated 5.0 out of 5.0 by salvet wesley13
just excellent all around service,cannot recommend this any higher
August 18, 2015
Rated 5.0 out of 5.0 by wesley13 greatest service
excellent front desk
did not use the breakfast bar yet, I am sure thumbs up !!!!!!!
August 14, 2015
Rated 4.0 out of 5.0 by Salatorre Good sleep
Great Hotel I always stay here, the only thing that needs improve is the quality of the coffe!
August 10, 2015
Rated 4.0 out of 5.0 by George08042015 Watch your bill/charges
They charged $20 "incidental fees" per room for calls and pay per views and did not tell us about it. It is ok to have a fee on top (even if it is non-refundable) but they should have been upfront about it. They claimed it would be credited immediately after checking out but did not. Otherwise, the rooms are nice and clean and the indoor pool was a nice touch. Breakfast was ok. Pillows were a bit too soft.
August 4, 2015
Rated 2.0 out of 5.0 by Dallas12 Not so great if you are looking for a Quiet Night or to Sleep In...
The Hotel / Lobby was nice and clean.
The Room was nice and clean except the bathroom did not smell so fresh. It smelled like they cleaned with stale rags. I purchased Clorox wipes to wipe down the bathroom but that didn't do much for the smell.
If you are looking to get some rest, this is not the place. The ceilings and walls must be made of cardboard and there must have been 5 kids above me. I heard every bump, jump, thump and bang imaginable. And if you finally do fall asleep after midnight, by 8AM you will be awakened by doors slamming in the hallway - constant slamming of doors - this happened every day of my stay. So much for sleeping in.
The breakfast was nice the first day, but by Sunday @9:15 I guess they ran out of food. Many of the food trays were empty...so much for breakfast that day.
The location seemed understaffed - when you called the front desk the phone just rang. If you approach the front desk and no one is there, you had to ring the bell - and then wait, and wait, and then go search for someone.
Also the staff was courteous but not warm and friendly - there is a difference. You have to ask all of the questions you think you have because they will not volunteer any information.
Parking was interesting, most of the parking is around the side of the hotel but you can only get into the hotel through the front door. All of the other doors are for exit only - they are equipped with key cards - so why don't they work? That was an inconvenience at times.
Last - please be aware that if you leave your room after 12 noon, you will not get housekeeping services. No one told me that (remember you have to ask all of the questions you THINK you may have) so I returned to my room that evening to find that it had not been cleaned - oh joy.
Upon check out, the front desk clerk did not ask me "How was your stay"...I wonder why???
August 4, 2015