Rated 4.7 out of 5 by 111
Rated 5.0 out of 5.0 by Sanlarjay nice hotel
very nice room, quiet. comfortable room. Very good breakfast selections.
May 21, 2015
Rated 5.0 out of 5.0 by Rreff agaent Large room, very comfortable
The room was very accommodating. The price was a little more than I usually pay but I would consider the extra money to having a nice comfortable room.
May 18, 2015
Rated 5.0 out of 5.0 by Scttgrr Overall Experience
No complaints...very comfortable. We were traveling with a broken leg so needed specific accommodations. Very attentive staff.
May 13, 2015
Rated 5.0 out of 5.0 by Memaw20 Bed was comfortable and the shower was great
The staff was very friendly and helpful. The room was very clean and quiet. The bed was very comfortable. There was a full breakfast with a variety of choices. The
May 8, 2015
Rated 4.0 out of 5.0 by JLG68 Great hotel
I was just there for a short stay but the room was very comfortable, the workout room was adequate and the breakfast although not fancy was nice. I would definitely stay at this hotel again.
April 30, 2015
Rated 5.0 out of 5.0 by nonyabusinesstoday Comfortable bed and great service
had a good ac, quite room, friendly staff, good lighting and nice atmosphere
April 30, 2015
Rated 5.0 out of 5.0 by LMA56 Comfortable room with great service
The San Angelo staff were friendly and attentive providing excellent arrival, stay, and check out service. The bed and bedding were very comfortable and provided a great sleeping environment with comfortable room temperature. Having the refrigerator and microwave in the room was a welcome amenity.
April 15, 2015
Rated 1.0 out of 5.0 by JRobbins47 Not Relaxing
I had driven over 1,000 miles and booked the HIE because of the pool /spa availability. I use the pool to relax becausw I'm always on the road. Got to the hotel and both were under maintenance, staff said that the closest place to relax was at some sort of gym. No directions, and they were not very friendly. They put me in a room next to the elevator, and all night I heard people getting on or off.
I received an email confirmation, but no notification about the pool / jacuzzi.
After my unpleasant stay I called the customer care line and was put on hold for 27 minutes, then someone came on the line and hung up.
I always stay at the HIE but this visit has forced me to consider other chains.
April 12, 2015