Rated 3.9 out of 5 by 267
Rated 5.0 out of 5.0 by FrequentTravel007 Great Stay
Short notice, good nights sleep, and great breakfast options
February 10, 2016
Rated 4.0 out of 5.0 by Prefer not to disclose San Antonio Trip
Holiday Inn Express facility was very good. Only issue was highway construction near property. There were better Holiday Inn Express choices for proximity to Lackland AFB
February 2, 2016
Rated 4.0 out of 5.0 by Gravy Train Pillows
I thought the pillows were uncomfortable and definitely too short for me anyway. I'm sure other people would think differently on this matter.
January 28, 2016
Rated 3.0 out of 5.0 by Proud Air Force Mom Not our best stay at Holiday Inn Express
Definitely has some employees issues but with new management maybe those will improve over time.
January 21, 2016
Rated 5.0 out of 5.0 by Ranger 75 Staff Contibution
Excellent Staff interaction--would stay at this location again
January 13, 2016
Rated 5.0 out of 5.0 by Spring2016 Excellent staff and CLEAN!
Arriving on Christmas Day the front desk staff was welcoming and professional. The room was quiet and clean with plenty of thick towels. Throughout the stay the housekeeping staff tidied up the room and always left fresh towels. The hotel was easy to access and conveniently located between Sea World and Fiesta Texas, but a block away from all the traffic and road noise.
January 2, 2016
Rated 2.0 out of 5.0 by SUNNY1982 Will not recommend anyone.
1. Bathroom door lock was broken.
2. Exhaust vent of Bathroom was not working which caused lot of smell to remain in the room.
3. Keys never worked at 1 time. Always had to go back to reception to get it re-keyed.
4. Breakfast variety was average. They should add some Asian options also as Asians are major customer base for them.
5. Multiple electricity points were not working in room.
January 2, 2016
Rated 1.0 out of 5.0 by Please Stop Bathroom terrible
No maid service while we were there. The most terrible bathroom I've ever seen. The front desk and food service was very good.
December 29, 2015