Rated 4.5 out of 5 by 707
Rated 5.0 out of 5.0 by Holly201 Great Room
The room was great and the staff was very kind. I personally did not like how soft the bed was but everything else was great. The parking is also underground and is gated so I felt safe leaving it there over night. There is also a limited amount of restaurants in the area that is in walking distance.
July 25, 2015
Rated 3.0 out of 5.0 Not great
As a first time guest, I am not very impressed with the overall quality of Holiday Inns. The strangest issue was that they took our towels during the day and did not provide more until we returned to our room, noticed that there were no towels, and called to request. The front desk said they were running low on towels. When someone brought them to us, they only gave us the bare minimum as if they were rationing them out. Just one example of the quality of the hotel. I am not inclined to stay at Holiday Inns in the future.
July 24, 2015
Rated 4.0 out of 5.0 by KSue05 Conveniently Located 24 hr Hot Tub
I liked staying here and being close to the Old Town - walking distance.
The shuttle to and from the airport was very convenient. Also free parking if you have a rental car.
The beds were very stiff, but the pillows were nice and the sheets felt clean.
The Television and Internet were great and reliable.
I loved the 24 hr deli to get snacks anytime (especially late at night)
July 23, 2015
Rated 5.0 out of 5.0 by Frank Aguilar Great all around
Great service, comfortable room and close parking. People were friendly, professional, and willing to guide people in the right directions. My truck was parked almost outside my door which made it easy to unload and reload. Highway was outside our window, but the noise was hardly heard. We were dropped off for dinner during a rain storm and the drivers made sure we were as close to the restaurant door as possible. The were prompt taking us to dinner and picking us up. Only one call was made and within 5 minutes they were there. I will recommend
July 22, 2015
Rated 2.0 out of 5.0 by Jack7227 Location Near Old Town Places Emphasis on OLD
An overnight stay in San Diego for my wife's birthday. She wanted to visit Old Town so we chose a hotel near that location. We chose the Holiday Inn Express near Old Town because we have had many good to excellent stays at HIE properties around the western US and in Mexico. We have also had some disappointing stays at HIE locations, such as HIE Albuquerque Old Town, HIE Flagstaff Old Town and, now HEI San Diego Old Town. The theme seems to be that if the HIE is located near an old town, it will itself be old and in serious need of a update and not just throwing in some cheap, modern, pressed wood furniture. Another theme is that they are all franchised. Perhaps IHG could pay more attention to how these locations reflect on their brand rather than just letting anyone buy a franchise. Anyway, this stay at HIE was the last straw. HIE will no longer be our preferred hotelier, especially when staying near an old-town location.
July 22, 2015
Rated 3.0 out of 5.0 by vanripsm Overpriced
This hotel is overpriced, noisy and in a bad part of town. Some rooms open directly onto the street.
July 20, 2015
Rated 4.0 out of 5.0 by trigger12 Nice property and great customer service
This property is very clean and the hotel staff is very nice and accomodating. The fitness center is in desperate need of an update.
July 20, 2015
Rated 5.0 out of 5.0 by ebeautysue Quick Comfortable Stay
Had a very quick stay here during an overnight layover at the airport. GREAT experience. The staff was very friendly. Airport shuttle was great. When I arrived, very tired, for check-in the staff was very helpful and thought of things like a wake-up call that I was too tired to think about. The room was comfortable and clean....my only disappointment was we weren't there long enough to really enjoy it.
Breakfast was wonderful!
July 16, 2015