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Rated 4.5 out of 5 by 983 reviewers.
Rated 2.0 out of 5.0 by Proximity to Old Town and Airport a Plus; If time pressed for shuttle, loo Good location and premise vis-a-vis other similar properties. Shuttle service leaves something to be desired. If not in hurry or counting on prompt shuttle, no problem; If short for time, take a taxi! June 23, 2016
Rated 4.0 out of 5.0 by excellent staff, comfortable room The staff was exceptionally helpful and nice, both on check in and check out. They assisted with shuttle to and from the airport and offered shuttle around town. San Diego was having a heat wave when we arrived and the room was a little hot, but the AC was not running when we entered. There is some road noise being close to the freeway. But the room was nice and clean. There were lots of electrical outlets which was nice. June 23, 2016
Rated 5.0 out of 5.0 by Enjoying San Diego Old Town This hotel is perfectly located within walking distance of San Diego Old Town and its attractions. Very enjoyable stay... June 22, 2016
Rated 5.0 out of 5.0 by Old Towne Location is very convenient and the shuttle service was excellent. Staff was helpful and friendly. Due to hotel location right on the interstate and our room being in the basement, our view was of pavement. AC blower was very loud and traffic noise as expected. Breakfast was good but very crowded. Hard to find a spot to sit and felf rushed so that others could have table. June 22, 2016
Rated 5.0 out of 5.0 by Perfect Cups of Tea - Lovely We have stayed here twice and have a reservation for a third. The staff at the front desk are extraordinary -- ready to help in any way needed at any time, always eager to make our stay easy and comfortable. They were friendly and happy and welcoming. We felt at home and cared for the entire time. As an example, while there is tea and coffee available in the lobby at all times, I made a special request for a bit of milk from the kitchen to put in my tea (instead of the creamer available). I was brought not only the milk, but a specially brewed tea made just for me using piping hot water from the kitchen. It was simply the Perfect Cup of Tea. Our stay was for five days and each late afternoon when I entered the lobby, the front desk remembered and offered me another lovely cup of tea with milk. This is just one example of how we found the staff at this hotel to be extremely helpful, unexpectedly thoughtful, and genuinely kind. Thank you! June 21, 2016
Rated 5.0 out of 5.0 by Convenient and easy Another repeated stay at this hotel that always delivers really well. Staff are awesome - Kylene, the GM Yasmine and all really go out of their way to check that all's going well - excellent ambassadors. Dolores in the breakfast restaurant never stops! Newer reception staff member Wesley really working hard too. June 20, 2016
Rated 5.0 out of 5.0 by Good service Close to airport friendly staff, very good breakfast, computer and printer in lobby to print airline boarding pass. June 20, 2016
Rated 5.0 out of 5.0 by Good stay Good, comfortable room. There isn't a lot in the immediate area, but at the same time the location is convenient in that it's easy to get around from the hotel area. Parking is free--a real bonus. Would stay again. June 14, 2016
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