Rated 4.5 out of 5 by 733
Rated 5.0 out of 5.0 by SKC from Vancouver, BC The best staff EVER!!!!!
I love this place.!!! We stayed at this hotel from Aug 10 - 13, 2015. Our experience was so pleasant. The check-in staff as is the rest of the staff was very helpful and polite.The hotel is walking distance from the Old Town, which for me, was the best part of staying in SD. The rooms, although a bit dated and facilities were very clean. The breakfast was EXCELLENT and had a lot of variety. KEEP IT UP HIE!!
We were in SD for business and the staff were able to shuttle us to and from the convention center even if we were the only two going there each morning. Amazing service and polite and helpful staff. The parking was excellent and safe. Yes the hotel is located next to I5 but you know what? its not "stop and go" traffic so it feels like "white" noise, like you're next to a waterfall, besides I could only hear the traffic noise in the parking lot after parking my car each evening. Our room was virtually sound proof. For me the icing was the service from the staff and you cant buy that!!!
August 28, 2015
Rated 5.0 out of 5.0 by BRENAL Staff are the best
This is about my 4th time that I have stayed at this location. The one thing that always comes to mind afterwards is how great the staff are .
From the front desk to the shuttle driver , they really go above and beyond any other location I have been to.
Helpful and friendly are not strong enough words.
A special mention to Art at the front desk and Fernando who drove me to the airport. I was made to feel very special and they could not do enough for me. Plus I had a great conversation with Fernando on the ride to the airport.
Other hotels should take a lesson about customer service from this location.
Other highlights are the location and atmosphere
From the lips of you're ex Governor
I'll be back
August 28, 2015
Rated 5.0 out of 5.0 by BRINDA PERFECT
I booked at the Old Town location due to close proximity to the airport .. THE FRONT DESK KYLENE, ELIA AND ART WERE
THE BEST...THANK YOU GUYS AND SEE YOU NEXT TIME
August 27, 2015