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Rated 4.3 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by great service I always stay at this hotel when I'm doing business in TJ, it's very comfortable and relaxing and the staff is very responsive to your request and the food choice are good. they also have a very good TV channel choices, I would recommend this hotel to friends May 8, 2015
Rated 5.0 out of 5.0 by Great for the area Great place to stay if you need to be close by the border. The hotel was very clean and comfortable. I would stay again in a heartbeat. The staff was very friendly but not in your face. The parking was great. I recommend this property and I would not bother searching for anything else. May 7, 2015
Rated 3.0 out of 5.0 by Great place, bad management I love to go to this Holliday inn everytime my family needs a break. Food great, very clean. Our bad experience was when we tried to submit out points for a free night. It seems like the manager don't have idea of how to use that promotion and we ended up paying the night. We hope you can train that manager a little better so he can really help costumers. We might try another location. May 7, 2015
Rated 4.0 out of 5.0 by Otay Mesa that's just Geography Experience the finest Hotel Experience in San Diego bar none from Staff and Service to accomodations you will have a difficult time remembering that your not at Del Coronado or Catalina . Get ready for an experience you'll have trouble duplicating without spending a few more Dead Presidents !!! April 24, 2015
Rated 5.0 out of 5.0 by Staf Gloria at the front desk was outstanding. She understood our needs and responded to them quickly and positively. When I inquired about letting my son leave his truck used to move him to the area in the lot overnight, there was no problem. She quickly wrote out a parking sticker for him to use. When I asked about getting a late check-out, that was no problem, even though we did not need to use the later time. She had restaurant locations readily available, advised us of the morning breakfast, and introduced us to the night desk person as she was getting off work. Accommodating those requests made our trip much easier on all of us. Having taught customer service for a major airline, Gloria exemplified quality customer service. April 24, 2015
Rated 5.0 out of 5.0 by Friendly staff It was a pleasure to stay at this hotel for the time I was visiting in the San Diego area. The facilities were clean and the staff was friendly and professional. I would highly recommend this hotel. April 22, 2015
Rated 5.0 out of 5.0 by Great value - great service Rooms were very clean, staff was awesome. Enjoyed coming back to a comfortable bed after a long day of business on the other side of the border. April 22, 2015
Rated 4.0 out of 5.0 by Holiday Inn Mesa Nice and clean, attentive staff but breakfast lacks imagination. April 20, 2015
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