Rated 4.3 out of 5 by 145
Rated 5.0 out of 5.0 by Cullenab Great Place to Stay
This is a very nice hotel, they have a very large breakfast and my room was very clean and up to date. Highly recommended!
July 24, 2015
Rated 5.0 out of 5.0 by Soccer Aunt Great stay
I lean towards Holiday Inn brand hotels mainly for the amenities - refrigerator, microwave, pool. Great for tournament weekends. Very kid friendly.
July 21, 2015
Rated 1.0 out of 5.0 by Bugsgalore Bugs galore
Stayed at location to attend Comic-Con. Horrendous experience. My daughter and I were eaten alive by bugs. Hotel Management was informed the morning after and again at checkout. No attempts were made to make amends or change room. Manager had the "too bad so sad" attitude. I was unable to find another place to stay due to Comic-Con Convention filling up hotel rooms in area. Brought up issue of bugs again at checkout. Manager stated, "You must have gone to the beach". I didn't want to waste my time arguing with someone who obviously has no business being in the hotel industry. I had a long drive home. Also on one of the morning they interrupted our stay by sending a crew of people to take measurements of our room. I don't know why they they did that at such a time. Worst stay ever, will never stay there againnor possibly with this chain. Been a member for years and staying exclusively with them for 10+ years. This was absolutely the worst. I documented by bites with picturtes my wife and I took. This is my third attempt at writing this review, they keep rejecting it.
July 21, 2015
Rated 5.0 out of 5.0 by Kristen47 Clean room and great continental breakfast service
I would definitely recommend this property. The room and common areas were clean. The continental breakfast provided a lot of choice. It was perfect for what we were looking for.
July 17, 2015
Rated 5.0 out of 5.0 by Lizzy202 Little gem by the border
I stayed here because it was a great deal and had awesome ratings. They were right. It is a killer deal. It was nice and quiet and breakfast was waiting in the morning.
July 7, 2015
Rated 2.0 out of 5.0 by Curtis44 Dirty towels, little for breakfast
We stayed at this location a few years ago and had no issues. But our recent 4th of July weekend stay this year was really horrible. Breakfast was a nightmare. Every day there was little selection except for the sweet rolls. The area was packed and it was like everyone was at the pig trough fighting for scraps. It seemed the one poor lady tending the breakfast area was working her butt off, but the hotel needs to have 2 or 3 people doing this to keep up, especially on holiday weekends, etc.
The other think that had me red with anger was the towel situation. Got home from the beach and took a shower, grabbed a towel and noticed it was a little damp. Thinking the staff just didn't leave it in the dryer long enough, I went ahead and used it. Right after I got dressed, I felt dirty and itchy. Then, my wife took her shower and found the other towels damp too. She looked at them closer and found that they were FILTHY! The staff had taken all the dirty towels off the floor that we left and simply folded them up and put them back on the shelf as if they were clean! DISGUSTING AND ANGERING! Needless to say, I had to take another shower after getting clean towels from the front desk.
The next day, towel issues again. This time, they simply did not put ANY towels in our room at all. This happened twice.
I will NOT be coming back to this location again. EVER.
July 6, 2015
Rated 5.0 out of 5.0 by farmboyg2 Good property on Otay
Good location for a business hotel close to industrial clients.
June 29, 2015
Rated 4.0 out of 5.0 by mslamonica Pleasant and relaxing...
The Yelp reviews were on point, this is a wonderful place to relax and enjoy San Diego. The room was comfortable, quiet and clean. The pool was warm and awesome! Breakfast was good and the fitness area was decent. Grounds, lobby and other common areas were clean and well kept. My only gripe is that the furniture in the room needed cleaning and the tub needed some attention too. Other than that, I loved it!
June 19, 2015