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Rated 4.5 out of 5 by 307 reviewers.
Rated 2.0 out of 5.0 by Access The design is so old and non intuitive. For example, there is only one elevator for the whole long length of the property. After a long walk to the office area, one has to go around the outside of the property to reach the office. May 16, 2016
Rated 1.0 out of 5.0 by Very noisy converted motel First off, the staff are very kind, courteous, and accommodating. There always seemed to be someone from Housekeeping mopping and cleaning. My first choice of hotel is HIE. That said. This is essentially a converted motel. It was booked for me through my company. Reading the site description, it is presented as an "open corridor hotel". The lobby is a study in the use of space. If you lean back in your breakfast chair you could probably reach the reception counter. The property is just off a 6 lane hwy. Based on the sound of motorcycles that went by I'm guessing the red light is 1/4 mile away. The motors seemed to reach the loudest point just as they pass the hotel. And of course the heavy trucks. I noticed this before I entered my room so I went back to the desk and asked for something farther from the street. The only room avail. was on the first floor. That would have been directly across from the head in parking stalls. I kept my first room assignment. Much to my surprise..there was already 2 pkgs. of earplugs on the night stand. No doubt , the hotel is aware of the noise issue. Some better windows and doors would help but ,I think the earplugs are much more cost effective. Also, this location is along the approach flight line for the airport. I have included pics to show the proximity to the hwy and the space around the door. I will stay at HIE again. just not this one. May 14, 2016
Rated 3.0 out of 5.0 by san jose hotel was below average for what I expect for HIE. breakfast was not good, not maintained everything else was good May 11, 2016
Rated 5.0 out of 5.0 by Nice facility with great staff Nice stay. Staff went out of their way. Would stay here again May 7, 2016
Rated 5.0 out of 5.0 by Amazing!!! They gave us almost every day a basket of food! Great place!!! May 4, 2016
Rated 4.0 out of 5.0 by Business trip Good accommodations, could use a freezer in the supplied refrigerator. May 3, 2016
Rated 5.0 out of 5.0 by Friendly Staff I travel for business quite often and stay at Holiday Inn Express across the country. The staff at the San Jose HI Express were among the nicest I've met and I was very impressed with the location overall. May 1, 2016
Rated 4.0 out of 5.0 by Comfortable Comfortable , but price is to high for the amenities offer, for some one like me the does not work is the technology area is very important to be on budget , otherwise the Hotel provide several facilities the I was not able to try . April 18, 2016
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