Rated 4.2 out of 5 by 117
Rated 3.0 out of 5.0 by Grum39 Bland, tired looking hotel with Average to poor service
Was staying here at the the expense of our host who was running training. The Hotel is initially quite impressive from the outside, but you can tell it is a few years old and has not been maintained to the standard you might expect. The electric gate has been smashed by a vehicle and left unrepaired, roof signage is bleached and barely legible. Reception is clean and tidy, as is the whole ground floor area, but is decorated and furnished in the bleak and bland style of the past few years, not very welcoming or appealing to sit in, felt a bit like a bus station!!! Staff were friendly and attentive when you actually managed to find one, reception was frequently unmanned as staff had to work between the bar and reception, we waited over 10 minutes at the bar on 2 occasions as the staff were elsewhere, and on one occasion the girl clearly was not familiar with the bar and could only give us beer served in wine glasses saying tehre were no beer glasses available. a few minutes later the barman appeared and served another guest with the correct larger glass. Checking in and out times were excessive, with regular queues at reception. Hallway to room did have an opulent feel, room looked good but lighting system was strange, not very well set up for reading. Facilities were good for sitting and doing minor admin, but free wifi was very slow, never tried the chargeable service, but can point out that the free wifi at Premier Inns in the UK is far superior. Bed seemed excessively firm, there was a funny smell off the pillows. As I said previously, I am glad this was not my money as I would not have been impressed.
October 5, 2015
Rated 5.0 out of 5.0 by S Mick Very good hotel
When I booked this hotel, I was concerned that it may not be convenient to the city centre. I couldn't have been more wrong! There is a regular overland train that just takes approx 20/25 mins to get to the centre of Barcelona.
September 28, 2015
Rated 4.0 out of 5.0 by JasonK1 Clean and good service
I stayed at this property for the first time. I was given a fast check in and my room was clean on arrival. The room size was about standard for HIX. Breakfast was good and was restocked quickly. I dinned several times of an evening and the food was ok. Overall it is in the better HIX I have stayed at.
September 5, 2015