Rated 4.8 out of 5 by 358
Rated 5.0 out of 5.0 by bobsled46 nice hotel
friendly staff, clean nice hotel, pleasant amenities , less than stellar breakfast
November 28, 2015
Rated 1.0 out of 5.0 by Referee101 Apparently a bad day for the front desk staff
Perhaps I should have assumed something might not go well when someone from this property called me on November 24th (in the evening) to ask if I was going to stay at the hotel on November 25th. That happens perhaps once a decade. Very unusual. One could assume that was done because I had a lower rate for the room and business was picking up just before Thanksgiving.
I arrived at 9 p.m. on November 25th. There were two people working the front desk--the person who was apparently in charge was also (apparently) having a bad day. Brusque, "Let's get this done so I can get back to doing something" attitude, just north of being rude. "I need form of payment and ID!" was the initial greeting. Rattled off the particulars.
My room was 217 and I advise against staying in that room. You are directly over the lobby. Noisy--conversations, chatter and at 2 a.m. some yahoo with a dual exhaust truck who left it running for 12 minutes while he did or did not check in. TV had a bright pink tinge to the color--when I tried to adjust everything went krazo. I just left it off.
Everyone has a bad day from time to time. I may stay here again just to see how things work out--clearly, a number of other folks have had a positive experience. For the desk staff who checked me in: You weren't the only one working on Thanksgiving Eve or Thanksgiving Day.
November 26, 2015
Rated 5.0 out of 5.0 by Uncle Rusty Hospitable Staff
Staff are very accommodating and helpful. They provide information and detailed directions to local attractions. Responses to questions and needs were sufficiently informative and prompt.
November 25, 2015