Rated 4.8 out of 5 by 273
Rated 5.0 out of 5.0 by R and C Pleasurable
I would recommend this Holiday Inn Express. The breakfast isn't as good as I've experienced in other Holiday Inn Expresses.
May 19, 2015
Rated 5.0 out of 5.0 by Bev46 Not up to your housekeeping standards
The room was spacious, the bedding was very comfortable, the breakfast was outstanding, and the stay was enjoyable. This is the 5th time my sister and I have stayed at this Holiday Inn location. Every other stay, there have been no housekeeping issues.
For the last (and ONLY the last) of our four night recent stay, we did not have adequate towels for two people to both wash their hair and dry off after a shower. We also did not have a bath mat to step out on. One of the green extra blankets had a noticeable cigarette hole in it.
This has not been the policy at Holiday Inn during our previous stays. We called it to the attention of the staff at check-out and they apologized profusely. They made a note of our issues and promised it would not happen again.
May 13, 2015
Rated 4.0 out of 5.0 by sandyf5 very clean
Bedding was wrinkled and the room was not impressive when entering. Very basic, but it was clean
May 13, 2015
Rated 5.0 out of 5.0 by Douglas74 Great Place to Stay
The staff was kind and helpful. Even our 11 year old dog was at ease here.
May 12, 2015
Rated 5.0 out of 5.0 by hopsing123 Second Visit
This was my Second visit to the Holiday Inn Express in Silver Springs and i found the room excellent again, the staff were professional and helpful. Any questions i had about the surrounding area they were very knowledgeable and if they did not have the answer they would find out the correct answer with out delay. I will be staying at this location on my next visit to the area. All i can say is keep up the excellent work.
May 11, 2015
Rated 5.0 out of 5.0 by Leobogucki Great room friendly staff
Enjoyed my stay. No complaints. I would recommend this place to others. Thanks!
May 9, 2015
Rated 5.0 out of 5.0 by Tanguera1 Perfect stay and great service
I really enjoy staying at this hotel when I travel to Ocala. It is very comfortable and super clean. The breakfast is varied and I always find an option for my appetite. Best of all, I love the customer service provided by Peter at the front desk, night-shift. He always welcomes me with a smile and immediately gives me either water, cookies, or a trail-mix without me asking for anything!
May 4, 2015
Rated 4.0 out of 5.0 by coyote bill Service
We accidently left an I-Pad at hotel and did not miss for a week. Did not know where we might have lost it on our trip. Just got a call telling us it had been turned in ( we missed some earlier calls ) by staff and was being returned to us.
May 1, 2015