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Rated 4.5 out of 5 by 113 reviewers.
Rated 3.0 out of 5.0 by This Review Will Not Make The HIE Website This is the second time HIE has assigned a handicap room next to the elevator when I use my Priority Club points. When I use a credit card, I always get a upgrade. NOT SO when using reward points. The front desk personnel (Ashley) was very friendly and accommodating when my problem was brought to her attention. She immediately assigned a more acceptable room to me. This "recognition" as a valued customer in a hotel that had only six cars in the parking lot during the night. Since this is the second time this has happened, I must come to the conclusion that there is a pattern here with HIE. If this happens to me again, I plan to immediately cancel my IHG Rewards Club MasterCard, Priority Club membership and never stay in a HI establishment again. Also, I plan on expressing my displeasure with HIE to all my friends and family. February 11, 2016
Rated 5.0 out of 5.0 by Prompt front desk service Nice stop over. Great bed, courteous staff. Nice breakfast offerings. Would stay here again. Super. January 30, 2016
Rated 3.0 out of 5.0 by Great Place bad Bed This hotel is the a regular Holiday Inn Express. However the bedding was not. The fitted sheets fit like an oversize shirt. It should fit tide. You wake up in the night wrapped in a bottom sheet. January 27, 2016
Rated 4.0 out of 5.0 by Very Good value Very nice for the price, good breakfast choices, very nice staff. January 26, 2016
Rated 4.0 out of 5.0 by Comfy beds We liked everything about the room and staff. The only minor complaint was the quality of some of the breakfast food. The turkey sausage was not tasty, and the ham slices were clearly chopped meat and low quality. The cinnamon rolls were good as usual, and I liked that Greek yogurt was on offer as well as things like chopped walnuts for the oatmeal. January 5, 2016
Rated 3.0 out of 5.0 by Safe Choice This Holiday Inn Exp is a safe choice if you need to stop or stay a while. It doesn't come close to exemplify what Holiday Inn used to promise (above average accommodations), so you get average. In other words, it's higher priced, but you're not going to get anything more than what other mid-range priced hotels offer. Well, you get a cookie on arrival, but everything else is standard fare. I recommend staying here as it's on the average, clean and friendly. However, nothing plush. Nothing at all. January 1, 2016
Rated 5.0 out of 5.0 by Convenient, quality facility with efficient staff Came in late at night, and we were pleasantly surprised to have a modern, comfortable room, that was conducive to sleep; then had a hot, hardy breakfast in a very well stocked breakfast room. December 23, 2015
Rated 1.0 out of 5.0 by Not cleaned There were signs and it was so busy and tired I didn't catch them. Toilet paper not folded, toilet had something in it. Side table something sticky & little white stuff. I woke up with people a little louder than they should be. I looked down between bed and sidetable saw toe nails, fingernails yuk! The air conditioning side of the bed i hado not used just walked near. I walked over opend the windows and crumbs on ground, I didn't have food that would had crumbs! I phoned the front desk. She was sorry and that room was cleaned. But would give me 3000 points for my inconvenience. I went down to eat the scrambled eggs looked terrible like hard boiled eggs with brown crusty & yellow sauce. Bananas were black with a little yellow. I asked for different bananas and that was all that came. The hard boiled eggs was unpleasant tasting. I asked the 2 employees who were sitting in the breakfast room about the taste of the food & choices they mentioned it was the supplier had changed. The food wasn't good. The help wasn't good either. The phone would ring and the desk girl would run to get it complaing the whole time. 4 or 5 calls. They were eating and using their phones. Not impressed. Room size and layout was nice. December 14, 2015
  • 2016-02-14 T13:46:10.248-06:00
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