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Rated 4.3 out of 5 by 441 reviewers.
Rated 4.0 out of 5.0 by Not the Jewel in the Crown On a busy street with a small pool, dirty hallway carpeting, and a crowded breakfast room, this HIE is not among the prettiest. The location is great and the staff is professional and friendly, but bring your own pillow because even the ones labelled soft will make you dream about boulders. June 17, 2016
Rated 5.0 out of 5.0 by Solvang Visit Great stay... excellent beds... good location... quiet... June 17, 2016
Rated 4.0 out of 5.0 by Great staff, good location, average bed, poor window coverings The Good: The lobby staff, kitchen staff, and housekeeping staff were all excellent. The location is very convenient to downtown Solvang. The rooms were clean, bright, and quiet. The free breakfast options were numerous and continually restocked. The Bad: Although nicely appointed, the bed was not supportive and resulted in daily back pain. The window coverings were dated, slightly ragged, and difficult to operate (frozen almost entire in some cases). The Ugly: The actual hours of their Complimentary Breakfast operation do not jibe with the specific hours they have printed in their in-room guides, which caused multiple members of our event room block to miss breakfast. Do NOT trust the in-room hotel guide schedule (or get used to disappointment). June 17, 2016
Rated 1.0 out of 5.0 by Try to find another option Really surprised that this is a Holiday Inn property. It was multi-level and sections so depending on where your room is you need to use your room key to go through multiple security doors. The toilet in our room was not level which was very odd. The air conditioner vent was in the ceiling and directed to blow directly on the bed, and the vents were dirty. June 16, 2016
Rated 5.0 out of 5.0 by Great Accommodations Great location, friendly staff, quiet and a great breakfast each morning, Definitely recommend staying here. June 6, 2016
Rated 4.0 out of 5.0 by nice stay it's always a nice stay here. the hotel staff is very nice and attentive. thank you for the hospitality. June 2, 2016
Rated 5.0 out of 5.0 by Comfortable hotel and friendly staff Overall nice experience, somewhat dated hotel but it is in an older area so to be expected. June 2, 2016
Rated 1.0 out of 5.0 by Horri\ble service I called and made a Hotel reservation and requested early check in. When I arrived the Hotel clerk was nasty, told me he was waiting for a tour bus, that my room was not ready and that I would have to come back much later so we could be checked in, I called IHG regards regarding the problem and that was a bigger joke. I was transferred four times and overall they were no help. When my Husband and I returned to the Hotel to try and check in again, we were told by the Manager that I was a liar and that I had not requested early check in. Then we were provided with what the Manager called an upgraded room, which was full of mold in the bathroom and the door and the walls were all rotten and they called this an upgrade! My Husband nor myself will not stay at this Hotel again. June 2, 2016
  • 2016-06-23 T22:27:08.901-05:00
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