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Rated 4.3 out of 5 by 396 reviewers.
Rated 5.0 out of 5.0 by Most comfortable beds This Holiday Inn Express had the most comfortable beds and my wife and I woke up fully rested .with no back aches. 2nd, Everything worked perfectly in the room no extra noises or sounds. My compliments to the management for a well cared for clean managed Inn. January 23, 2016
Rated 5.0 out of 5.0 by Great Service, Nice Room, Comfortable Bed, and Pillows A/C Didn't work properly! Breakfast was great! Staff was attentive Awesome Service Comfortable Bed, and Pillows Will stay here next visit. Great Location January 20, 2016
Rated 1.0 out of 5.0 by Customer Service The staff are not propperly trained to address issues that come up. A guest being locked out of the room is something that should be expected in a hotel environment. The night desk crew was totally unprepared for this and resulted in very upsetting incident as apposed to a swift handleing of the situation. January 18, 2016
Rated 5.0 out of 5.0 by Highly satisfied stay The lobby was attractive and inviting. We found the receptionist very helpful and attentive. The carpeting throughout the hotel looked new, tasteful, and inviting. Our room was attractive, clean and comfortable. I really liked the wonderful thick fluffy towels! Everything worked! - the heating system , the TV, ease of adjusting the lighting . We enjoyed breakfast which had a large variety of items, fresh fruit, dairy products, eggs, baked goods, as well as hot offerings. Overall, the night was pleasant, we had a great sleep with no noise to keep us awake. January 10, 2016
Rated 5.0 out of 5.0 by This is what a a overnight stay should be I stayed at this hotel with my children, it was very busy, but the service did not lack nor was I disturbed. My floor and room was very quiet and clean. January 6, 2016
Rated 5.0 out of 5.0 by Great hotel! This hotel is so easy to reach, yet it is a wonderful bargain in comparison to other hotels in the same area. The room was very quiet and dark, which made it easy to sleep. The breakfast had a lot of choices and was ready for our enjoyment. January 6, 2016
Rated 5.0 out of 5.0 by Great updates to hotel This hotel has improved and should be considered a must stay when in the Springfield area. Enjoyed my stay and the hotel was very clean, breakfast was fresh and staff was very friendly. January 5, 2016
Rated 5.0 out of 5.0 by Excellent The room is big and clean, it is very convenient. There a lot of hotels nearby. Since it is near the highway exit, be careful with your driving. Again, the hotel is excellent, the room is bigger than other more expansive ones. January 4, 2016
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