Rated 3,9 out of 5 by 48
Rated 2,0 out of 5,0 by Tautre Lacks Customer Service
The overall experience was ok. The breakfast ran out of all coffee in their containers and when I brought the problem to the front desk, no one immediately took care of it. After about 10 minutes I reported the issue to someone in the kitchen area then it took about 10 more minutes before she was able to rectify the problem.
Additionally, I inadvertently left my pillow there. Upon calling the hotel the same day I left and about 6 times throughout the next week and a half, I could not receive a call back regarding the status of my pillow. I was put off (took name, number and room number) or put into voice mail every time I called and no one would call me back. I'm out one pillow!
27 de noviembre de 2013
Rated 5,0 out of 5,0 by JimCathy Michigan Couple Highly Recommends This Hotel!
My husband and I just spent 30 consecutive nights at St. Charles Holiday Inn Express. The rooms were fantastic! The hotel is very clean, it's new, the bed and pillows were super comfortable. We slept great. The hotel staff and housekeepers went above and beyond to provide us with an exceptional stay. They were so friendly and helpful. Plus the location is great. 10 minutes in any direction to malls, restaurants, businesses and site seeing. We highly recommend this hotel and will definitely stay there again if we are in the area. Thanks for making us feel like family!
14 de noviembre de 2013
Rated 5,0 out of 5,0 by DTrain2114 Newest Holiday Inn Property
This is one of the newest Holiday Inn properties in Missouri. I was more than impressed as soon as I walked in. Everything was perfect and the staff was absolutely phenomenal. If you are wanting a great meal I would suggest ordering IMOS pizza - delicious!
10 de noviembre de 2013