Rated 4,3 out of 5 by 182
Rated 4,0 out of 5,0 by JOE '14 Great Service and comfortable beds
Hotel was as expected. Very clean, efficient and friendly staff. Perfect for those attending the races or visiting the Chessington theme park as there is a bus link to Chessington. Though we arrived early, our room was ready and we were allowed to check in. Breakfast was good but limited in variety. Overall, we had a great stay and will use the hotel again.
The downside for those using the train is there is no bus from the train station to the hotel. We had to take taxis costing between £18 - £20 pounds to and from the train station to the hotel each day for a family of 4. We were not impressed by this additional cost.
19 de agosto de 2014
Rated 4,0 out of 5,0 by Dave-70 First time customer at an Express hotel
Hotel and staff excellent, very convenient position for London or Surrey. The breakfast was disappointing no bacon!!! choice of cooked - scrabbled egg, small sausage or baked beans. The restaurant choice was not very inspiring either but the staff did point out some local restaurants which we used.
This only reason for not giving 5 is the food.
16 de agosto de 2014
Rated 1,0 out of 5,0 by Sad Dad Disappointing
Have stayed in many 3* venues which outperformed this. Extremely poor quality sofa bed, uncomfortable queen bed and extremely dire breakfast experience means we will never return to the Express brand.
Weak budget choices at breakfast, no on site dining options at night and staff with a poor command of the English language made this a night we would rather forget.
Room was clean however which was a bonus. It could have been such a better experience in general.
13 de agosto de 2014