Rated 4.1 out of 5 by 194
Rated 5.0 out of 5.0 by dlbetts Staff Wonderful
My family had to unexpectedly visit Sweetwater for a funeral. The booking process was easy. The hotel was very nice. The staff especially the front desk staff were very accommodating and kind. We will definitely stay here again when in the Sweetwater area.
May 18, 2016
Rated 5.0 out of 5.0 by Onedaygetaway Nice Hotel
Very clean and comfortable hotel. The only complaint I have is the TV could be a little larger
May 16, 2016
Rated 5.0 out of 5.0 by Verified Reviewer mr
great stay would stay there again any time in the area
May 14, 2016
Rated 5.0 out of 5.0 by Wash Woman Swimming pool and fitness center issues
Everything about our stay was just perfect except the strong chlorine in the swimming pool and the treadmill was not in working order in the fitness center.
May 10, 2016
Rated 2.0 out of 5.0 by Dyno Don Stay only if no other place is available!
Not a bad property but far from the best HIE. Check in was good but the hotel is a bit worn. The next morning I did not receive my bill under the door for express check out so I went to the front desk. No one was at the desk but a man was in the business center using a computer. When I gave the "ring ring" to get someone to check me out the man on the computer came out. I asked him to check me out and I needed a receipt. He gave me a receipt that showed a balance and I had to explain my reason for needing a 0 balance receipt. I felt I was inconveniencing him. One week later I was checking my IHG awards points and noticed I had received my points for the Sweetwater stay but not my welcome points. I called the front desk and was told that sometimes it takes a while for IHG to post them that I would need to contact them. I know on past stays at other HIE when welcome points were not issued in a week or so the Hotel would post them and the points would show up immediately. I wasn't convinced but didn't want to argue the point so I went online and made a missing point request. I would suggest the HIE in Snyder or Abilene but keep going on this one. I think I will.
April 27, 2016
Rated 5.0 out of 5.0 by epco Sweetwater
The stay was great except for the hail storm that came in about 3:00 am.
April 26, 2016
Rated 5.0 out of 5.0 by Texas124 Great Service
The service and the guest rooms were excellent. Would stay here again.
April 19, 2016
Rated 5.0 out of 5.0 by czechm8 Very nice hotel
Very clean, comfortable room. Friendly and helpful staff. Easily accessed off the highway
April 18, 2016