Rated 4.3 out of 5 by 373
Rated 5.0 out of 5.0 by bam64 Enjoyable stay and great staff
Check in was very quick and easy... Had a two queen mini suite and the extra space with sofa was great. Only issue we had during stay was the shower curtain was missing and one phone call and 2 minutes later the staff resolved the issue. Breakfast was above average and kept stocked even with the large number of people coming through.
Best place to stay when visiting Bush Gardens and USF for sure!
July 6, 2015
Rated 2.0 out of 5.0 by Lupe Nunez Terrible Stay
I stay 4 nights in 2 different reservations. it wasn't a good experience:
1. Lobby smell stinky
2. First room was good, but second cause I changer to a suite with my family, A/C doesnt work well, it was a kind dirty.
3. Considering I am Platinum in every hotel I stayed I receive at least a bottle of water. None in this.
4. I reserved one bedroom for my brother. He arrived at 1am, when he went to his bedroom, it was out of order: dirty. without AC, open door. As by the time it was not any room available and they were 3 persons, they receive one king bed bedroom and a double with one of the beds already used and not cleaned.
Conclusion, it was a terrible stay, my family was disappointed and so I am.
July 3, 2015
Rated 5.0 out of 5.0 by G-ma 13 Terrific staff, clean room, great breakfast
I was very impressed with the staff, super friendly!
Our room was clean and comfortable. We also enjoyed the breakfast, nice variety.......
Such a pleasant stay, I would recomend this hotel.
June 30, 2015