Rated 4.5 out of 5 by 119
Rated 5.0 out of 5.0 by Horseboy Great service friendly staff great beads
The staff was wonderful and helpful at all times. very friendly and the area was very clean and smelled good. That is a plus. I would stay here again which I plan on doing in Sept. Had a great stay no noise from upstairs that was a plus also.
July 30, 2015
Rated 3.0 out of 5.0 by SluggersMom Wish we Could see the Staff more
Its a beautiful property,very clean and well kept,the only difference from all the other HIEX we have stayed at before,beds are doubles instead of Queens bed like most IHG Properties.We noticed there was big hand written NO VACANCY sign taped on the door,You can barely see anyone in the Front Desk as youre going in and out you get the feeling they dont want to see no one.We rang the bell twice for more towels but no success.I will give it another try..Hopefully no double beds the next time and the hand written sign,please no!Have the guests come in and see how nice it is inside before theyre sent on their way to find another place somewhere else when sold out.I bet you they will be back and they might book early just to stay there...
July 23, 2015
Rated 3.0 out of 5.0 by FOB74 VERY NICE AND CLEAN HOTEL
THE HOTEL WAS EXTREMELY WELL MAINTAINED, VERY CLEAN AND THE STAFF WAS VERY FRIENDLY.
WE VISITED GALVESTON AND PREFERRED OUR STAY IN TEXAS CITY INSTEAD OF GALVESTON.
LOVED THE NEW OUTLET MALL. OUR TRIP WAS SHORT AND WOULD LOVE TO GO BACK SOON.
July 22, 2015
Rated 5.0 out of 5.0 by EJ19 Excellent Staff
This is the second time we used this hotel for our Texas City Family reunion in past three years. Though our events were at a separate facility in Texas City, the staff made our experience at HI Express an extension of our family reunion. We all really felt at home. As a Holiday Priority Club member and now rewards club member since 1982 I have had good treatment at HI but never on this level. Tracy, Diana, Jalea and Renee did everything they could to make us feel welcome and at home during our time in the hotel. They were excellent at following up on any request. We noted that the property was full Saturday but they were still consistent with breakfast, making sure property was clean, and attending to any request. This might be a three star hotel but we received 5 star treatment. Thank you guys for helping us have a wonderful and memorable family reunion!!!!!!
July 15, 2015
Rated 5.0 out of 5.0 by Clara08 High Prices
The price for the room was too high compared to your other hotels that I have stayed in in the past few months.
July 14, 2015
Rated 5.0 out of 5.0 by RNBrit Great experience
Room was nice and big, quiet, and comfortable. Was there on a business trip with leisure and enjoyed the stay.
July 13, 2015
Rated 5.0 out of 5.0 by artgonzalez great place
great place to stay.very friendly people.....very clean
July 11, 2015
Rated 5.0 out of 5.0 by JAYME H Visit to Texas City
Very nice hotel, easy to get to and well located for access and food.
June 22, 2015