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Rated 3.9 out of 5 by 529 reviewers.
Rated 3.0 out of 5.0 by Cramped room for breakfast. The room that was designated for breakfast was very small, cramped conditions with the tables very close to each other. People were walking around with food on paper plates May 22, 2015
Rated 3.0 out of 5.0 by Good service / Good value in downtown Toronto Good location Good service Good value Dated property May 21, 2015
Rated 2.0 out of 5.0 by Old hotel, Dated Room. AMAZING SERVICE The only great quality of this hotel was the amazing staff it has. Aside from that, it was old, run down, and just felt dirty. My ceiling had cracks and room smelled of dirty rags. There was an overall musty feel to the place and is in serious need of a makeover. There were NO other openings in downtown Toronto that weekend. It's great for a one nighter, and just getting by, but don't recommend staying any longer than that.... But the staff was great. May 20, 2015
Rated 5.0 out of 5.0 by Check-In and Check-Out Times While the recent IHG mobile app for early check-in is most welcome, I would appreciate a late check-out option, of course whenever possible. When I stay at another chain, it is solely because rooms are not available or the hotel is too distant from my local destinations. Offering a shuttle service to various popular points in the area would be helpful and clearly noted in the website description of services. May 20, 2015
Rated 4.0 out of 5.0 by Great staff service The evening front reception was exceptional, fast check in, very imformative and personable staff who were there to assist with all my questions and requests, they even assisted me with the computer questions. They made me feel at home and asked me how how my day went which was really nice after a long work day. May 19, 2015
Rated 4.0 out of 5.0 by What you expect from Holiday Inn Express The rooms was clean and quiet and breakfast was the typical Holiday Inn Express items. The rooms are a little small possibly due to being downtown real estate. May 19, 2015
Rated 5.0 out of 5.0 by We will return to this hotel IOver the past several years we have stayed at the same hotel closer to the theater district.The rooms were smaller, noisier and the only reason we stayed there was convenience. After staying at the downtown ex[press we will never go the the aforementioned hotel again. We will definitely stay at the downtown express for all future visits to Toronto. May 18, 2015
Rated 3.0 out of 5.0 by Poor breakfast good staff Poor breakfast, good staff, good pillows, good location May 17, 2015
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