Rated 4.0 out of 5 by 174
Rated 5.0 out of 5.0 by Miguelon Mexico DESCANSO AGRADABLE
BUEN DESCANSO Y COMODIDAD EXCELENTE GENERAL, ACCESIBILIDAD Y UBICACIÓN BUENA DEL HOTEL..
November 3, 2015
Rated 5.0 out of 5.0 by edward*43 convenient to Piarco airport
This is a good hotel in a location close to the airport, which makes it ideal for catching early morning flights. The shuttle service to the mall and airport is great. The rooms and service are excellent.
October 25, 2015
Rated 3.0 out of 5.0 by MikeA280555 The Good & The Bad
I have stayed at this hotel every year since 2006 and there is a slow slide in the service it offers when compared to my previous stays and other Holiday Inn Express units I stay at.
I stayed at the hotel on four nights last week; 13th, 15th to 17th.
The upsides of this hotel are the airport shuttle, the friendliness and efficiency of its staff, its proximity to the airport and the pool. The rooms are good and the pool is an excellent amenity.
The biggest downside is that there is no internal catering at all; in the past this was not an issue but it now has links to two external food delivery outlets only and the service provided by them is at best abysmal. On the evening of 17th it took 3 hours to receive a pizza from Pizza Hut despite it being less than half a mile from the hotel; there are also no menu options displayed in the hotel reception for either the Pizza Hut or KFC outlets so it is difficult to order in! I cannot understand why this hotel does not hold food items for sale, the others I stay at do and this is a great idea.
October 19, 2015