Rated 4.4 out of 5 by 156
Rated 5.0 out of 5.0 by Cowboy Dan HI Express @ Vernon Hills
The staff led by Ms. Troop do a GREAT job! I would highly recommend this hotel for business and pleasure. And Portillo's is only 3 blocks away.
July 18, 2015
Rated 2.0 out of 5.0 by Delta46 House Keeping
We ordered pizza the first night we checked in, we placed the empty pizza box on the floor that night and it stayed there the entire length of our stay which was Thursday night through Sunday morning check out. I reported the coffee maker didn't work the first morning in our room, I reported to the front desk as well as the lady I saw on the floor cleaning the rooms, nothing was done until I went downstairs later that evening to get it replaced by the lady at the front desk.
July 16, 2015
Rated 3.0 out of 5.0 by coachdirt It was a place to stay
average hotel stay, a few minor issues, room service had odd hours and didnt complete job.
July 15, 2015
Rated 3.0 out of 5.0 by frequent_traveler_2015 Great location but improvement desired
Staff were generally friendly but breakfast needs more variety. Keycard was deactivated twice during stay but a proper explanation was not given by the staff. No spa in the pool was a disappointment.
July 12, 2015
Rated 5.0 out of 5.0 by Samantha69 Convenient location, clean and friendly staff.
Clean and friendly. Perfect location. Would stay again!
July 6, 2015
Rated 5.0 out of 5.0 by rawhidecouple wedding
overall experience was very good. The only problem we had was with towels - no hand towels when we checked-in, and only 3 bath towels for a room of 4.
July 2, 2015
Rated 4.0 out of 5.0 by DanjCT Comfortable Stay
As you would expect from a HIS. I booked this hotel based on proximity to my destination and good reviews and was not disappointed.
June 29, 2015
Rated 2.0 out of 5.0 by Captain1984 Would not recommend
Ice cold room when I arrived (60 degrees) and a terrible breakfast. Pillows also prevented me from finding a comfortable sleeping position.
June 29, 2015