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Rated 4.3 out of 5 by 431 reviewers.
Rated 5.0 out of 5.0 by great rooms for great price The location being near the thames was excellent. the rooms were upto standards and the stay was very enjoyable. comfortable beds and spacious rooms. friendly front desk staffs. overall amazing experience and would recommend it to everyone. February 10, 2016
Rated 5.0 out of 5.0 by Great Service and Value Aged 91, I have stayed in hotels in many parts of the world I can't remember ever being made such a fuss of. Without exception staff were kind, courteous and helpful February 10, 2016
Rated 5.0 out of 5.0 by Very helpful staff and comfy room I stayed at this hotel with my 3 year old for one night and we booked at the very last minute. The hotel staff couldn't have been more helpful. They were really attentive to us and helped a lot, with finding a great room at short notice, early check-in, a comfy bed for my son. The room was really comfy and not too noisy either. February 9, 2016
Rated 4.0 out of 5.0 by Great spot for convenience, and super stafff Although we were in London for not the greatest of reasons, this was a really good place for us to camp and chill out between our visits to the hospital. The rooms were average for this brand, and sleep quality was what one would expect for any hotel in a busy location in London. The standout was the staff. Our breakfasts were made thoroughly enjoyable by one of the staff on duty. The front desk was very helpful at all turns. February 9, 2016
Rated 1.0 out of 5.0 by Not a good experience We received a parking fine from Parking Eye for £100 each after the staff offered us FREE parking. Hugely upset by this. February 8, 2016
Rated 5.0 out of 5.0 by Lovely staff very tired when i arrived, but we were greeted by very efficient and polite staff. Room was really clean and comfortable. Had breakfast by myself, but made to feel very welcome by happy and helpful staff. Would definitely stay here again. Only negative was having to pay £15 for paarking February 5, 2016
Rated 4.0 out of 5.0 by Good business trip The staff were helpful and approachable, and made check-in easy. The room was very good, with no major issues. The air-con, and light and noise coming into the room during the night could be less though. Breakfast was nice, although the hot choices was limited. Overall, a good stay. February 5, 2016
Rated 5.0 out of 5.0 by Comfortable and clean very good breakfast will happily stay again when in London February 2, 2016
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