Rated 4.2 out of 5 by 282
Rated 4.0 out of 5.0 Refurbished
.ong time since we last stayed here the changes are really good.
Lovely comfortable bed.
Could here the traffic from our room.
The staff were lovely.
The breakfast ok not as much choice, no bacon no tomatoes
Unfortunately two of our milk cartons were off the smell was terrible but they do not have dates on so staff would not know.
May 3, 2015
Rated 5.0 out of 5.0 by Mark-46 Excellent location
Good hotel in good location for travel into London.
Room clean, staff polite and helpful.
located on very busy road so traffic noise must be expected.
Breakfast adequate but can get busy at times staff good.
Stayed here a few times now and they seem to have sorted the few minor issues we've had previously.
May 3, 2015
Rated 5.0 out of 5.0 by Gogs 12 First class overall experience
As a regular hotel user we came to London for a long weekend expecting the usual high standard Holiday Inn, but we were taken aback with the the whole hotel experience at this hotel, the staff were very courteous,very friendly, helped us with local information. Breakfast was excellent and reception bar staff went overboard to make sure our stay was memorable. Please convey our thanks to your staff as we are all to quick to complain when things are not right, but slow to complement when things are good. Thanks again
ps this more more like a 5 star hotel
May 1, 2015