Rated 4.3 out of 5 by 410
Rated 5.0 out of 5.0 by whmb Enjoyable
Over experience was excellent. Shuttle was timely and the drivers really knew how to negotiate the traffic.
June 19, 2016
Rated 5.0 out of 5.0 by Shiprep wait staff
Ms Stephanie in the breakfast room was extremely helpful and accommodating and made our stay a comfortable one. She's a great employee, one of many at this hotel.
June 12, 2016
Rated 5.0 out of 5.0 by Andrea91 GREAT!
We only stayed in one night, but the bed and room was super comfortable! Everything was clean and organized. Also, there is security walking around here, and they make sure there is no loud music or people! The staff is super nice, and they are very helpful!
June 8, 2016
Rated 5.0 out of 5.0 by wendolina Always happy with the Holiday Inn
We had a wonderful stay. Our room was spacious and comfortable. The staff were courteous and helpful. Our kids loved the pool and hot tub. I chose this hotel because it had a heated pool, free breakfast, and a shuttle ride to Union station. It is not located in an area of DC you would want to walk around, but we knew that ahead of time and only planned to leave to go into the tourist parts of D.C. I can't say enough how great the staff were. We would definitely stay here again. One note if you plan to use the shuttle down to Union Station be aware that the last shuttle leaves at 10 am and doesn't return to pick you up until 6 pm. We have young children and this was too long for them. The hotel staff were able to give a coupon for a free ride back to the hotel through Uber which was the perfect solution!
June 1, 2016
Rated 5.0 out of 5.0 by JNCR Great service, breakfast and room
The front staff were awesome. the room was very comfortable. The morning breakfast had a nice wide variety of hot and cold items.
The only negative thing I can think of for a tourist new to DC is there is not a lot of variety of eating establishments within walking distance of the hotel; however the complimentary two-way shuttle to Union Station is a very nice service.
Just based on the high degree of awesome staff and excellent customer service I would definitely recommend this hotel to others
May 31, 2016
Rated 5.0 out of 5.0 by y*weav great experience thanks to amazing Cust Svc
everyone was so nice & welcoming! truly a great experience- * best service Ive ever received from any hotel in the DC area and Ive stayed in many high caliber hotels, this customer service surpassed them all
thank you !
PS breakfast awesome & a gentleman working the breakfast tables (i forgot name sorry) even cut off pineapple chunks for myself and other guests WOW! :)
May 24, 2016
Rated 5.0 out of 5.0 by mike_DC2016 The room is nice and the bed is very comfortable
The room is nice. The bed is very comfortable. The breakfast is good. The staff is friendly.
The room would be so great If outside noises can be reduced.
May 19, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Exceptional Service and Great Quality of Room
I was very very pleased with the front desk service. The room was clean and the beds were comfortable. The flat screen TV was amazing. I enjoyed the breakfast the next morning. My overall stay was very pleasing.
May 19, 2016