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Rated 4.8 out of 5 by 514 reviewers.
Rated 5.0 out of 5.0 by Great Stay Wonderful Staff Loved this hotel and can not wait to stay there again!! The staff was wonderful and went above and beyond their duties. A very nice and friendly hotel and most importantly this hotel was clean!!! May 13, 2015
Rated 5.0 out of 5.0 by Quiet Room and Great Breakfast Great location on the east side of Route 81. Early (and late) breakfast operating times. Pool area and exercise room was warm and clean. Used the hotel as a base to go shopping in Syracuse then return to Canada on Sunday. May 13, 2015
Rated 5.0 out of 5.0 by Fun Shopping Package We were coming to Watertown to shop for items for our upcoming wedding. We were able to use the shopping cards and discount coupons to make our purchases. The staff at the hotel were all courteous and attentive; they seemed genuinely happy for us when we told them of our wedding plans. We've been a couple for 25 years and as I'm 60 this year, we decided it was time to marry! Our room was clean and comfortable...we needed a good night's sleep after all the power shopping! And a hot breakfast helped to get our day off to a good start. May 5, 2015
Rated 5.0 out of 5.0 by One of the best i have stayed at This hotel has the full package. great staff , amenities and location. Lots of good restuarants within walking distance. Great fitness center with Sauna. Nice pool Good breakfast and very comfortable bed. This hotel should be an example used for all the other IHG brands. Cookies at night , and soups in great room . Plus discounts on the grill next door . May 4, 2015
Rated 5.0 out of 5.0 by Great room Top notch! The staff was friendly and polite, the room was clean and comfortable. May 4, 2015
Rated 5.0 out of 5.0 by My stay at Holiday Inn Express in Watertown, N.Y Absolutely wonderful experience. I will certainly stay here again in the future, and also stay at Holiday Inns at other locations as a result of my experience here. May 3, 2015
Rated 5.0 out of 5.0 by Lovely overnight stay Lovely stay here from start to finish. All three of us were very pleased with the hotel and will go back next time we are in Watertown. May 3, 2015
Rated 5.0 out of 5.0 by great value staff was very friendly . One of the best holiday inn express that we have experienced . I would highly recommend the inn to anyone in the northern NY area . Easy access off rt 81 and lots of shopping and restraints close by . Will always stay when we are in Watertown . May 1, 2015
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