Rated 4.0 out of 5 by 139
Rated 3.0 out of 5.0 by BlueBird80 Service wasnt that great
We arrived about an hour early to check in and decided to see if our room was ready. The lobby was full of people & the lady checking me in said well the system says its dirty Ill go up and check on your room ###. I was shocked that she said my room number outloud. The lady behind me was checking in as well & while they were checking on mine they were going to see if theirs was ready... Well she blurted out her room number. I said before you go... do you mind checking to make sure we are close to my sisters room since she is staying here as well. We don't have the last name since we are married & she just blurted out my sisters room number even though she was there yet. Moral of the story is... 1. the lady didn't know if I really knew my sister or not but gave me her room number anyway. 2. I didn't know the people in the lobby and was NOT very happy that she just blurted out my room number.
Oh & when we came back to check in (because our room wasn't ready#, she tried to give me someone elses papers & their room number. So now I know four peoples room numbers & none of them were close to where my sister was staying. Oh well. Glad it was only for one night.
The staff weren't all that friendly, but the refreshments #cookies and lemonade) were great. The paint job in the rooms were horrible. We slept well. We are reward members but were not greeted or treated as one as I have been at the other hotels.
June 26, 2015
Rated 5.0 out of 5.0 by TonyT25 Great room and amenities for the price!
Staff was very helpful, room was more than expected, and the kids loved the pool!
June 24, 2015
Rated 2.0 out of 5.0 by tkw1 Noisy room
Shortly after checking in and unpacking, immediately noticed noise and running of children's feet in room above us. We had gone there for the reason of quiet and rest. I called the front desk, explained our dilemma, she said they were pretty booked, I asked if she could please check if another room was available, and to please call me back either way.She said yes that she would. No call came. Needless to say, we listened to running feet and and noise for the 2 days we stayed. No call even after another day to see if we still wanted another room. to pay that amount and NOT be able to sleep, well we were disappointed to say the least.
June 22, 2015