Rated 4.5 out of 5 by 183
Rated 4.0 out of 5.0 by willyankum Great service
Great Stay, would stay there again. Convenient to were business was. and shopping
June 24, 2015
Rated 2.0 out of 5.0 by lakrman Dirty Room and no working bathroom lights
The experience changed my thoughts on where to stay on my next visit. Room could have been cleaner. Light fixture in bathroom had contant humming when light was on. Bathroom toiletries were not refreshed daily when needed.
June 22, 2015
Rated 5.0 out of 5.0 by Bellatraveler Great Service
I will definitely stay at this hotel when I am in Rochester for business again. The front desk gave me a card with a note thanking me for my status and welcoming me to the hotel for the first time (with an upgrade). I thought it was a really nice touch. The front desk staff was very friendly. I enjoyed the walking path outside and the good sized fitness center.
June 22, 2015
Rated 4.0 out of 5.0 by Fritz2015 Friendly Staff
Our stay was short but pleasant. The gathering area downstairs is spacious and nicely kept.
June 20, 2015
Rated 5.0 out of 5.0 by Irina_Xerox Very friendly staff
I have been coming to the Holiday Inn Express in Webster on business at least once per month for the last 3,5 years. What makes this hotel special is the staff. They really made me feel at home, and always did their very best. I had many people asking me why I always stay in this hotel, and Carissa at the reception and all the team are the reason why. Now that I am changing my job with Xerox and moving to another location, I want to thank them all! I will miss you guys, and hope to come soon again!
June 18, 2015
Rated 5.0 out of 5.0 by Nicole2 Great place to stay!
I recently stayed at this property for 5 weeks while away on business. The friendly, helpful staff made me feel right at home...They allowed me to grab a quick breakfast prior to the opperating hours on my early morning starts. Anytime I had an issue, they resolved it immediately! Excellent place to stay. Well worth the money! Added convenience of being on the pond and close to shopping and restaurants!
June 15, 2015
Rated 5.0 out of 5.0 by jpdmmorelli Nice Hotel
The hotel was clean, the rooms very nice and the staff was friendly.
June 14, 2015
Rated 5.0 out of 5.0 by Kathy333 Great Value
We had a great stay while visiting Webster. The hotel is very convenient to the nursing home where my mother is staying. We arrived early but the desk clerk was able to arrange a nice large room with a comfortable king sized bed. I was impressed by the lovely flowers at the check in desk. We were able to sleep in since the room was dark enough. There seemed to be a lot of teenagers in the hotel but all was quiet in our room. We didn't get a chance to use the pool of the other amenities but we did have a nice breakfast and the person cleaning the dining room even heated up some omelets and made sure we had coffee, juice and muffins when we arrived 15 minutes late for breakfast one day. I will surely stay here again and recommend it highly.
June 11, 2015