Rated 4.6 out of 5 by 284
Rated 5.0 out of 5.0 by austinsenseman Great Hotel for Business Trip
-- Quick and easy, close to Xerox
-- Breakfast is fast, easy, and good
June 19, 2016
Rated 5.0 out of 5.0 by w1999 Comfortable bed and great breakfast
Great breakfast atthe holiday inn express. Cinnamon rolls are killer.
June 15, 2016
Rated 4.0 out of 5.0 by Thommyboy05 Clean, comfortable
All amenities were covered with this room and a wide variety of shopping is very nearby. The room was very clean and staff friendly.
June 8, 2016
Rated 5.0 out of 5.0 by Military friendly World-class
I am in the US Army Reserves and every time I stay at this hotel everything is perfect. Matt and the rest of the staff are excellent, and my room is always spotless and all my paperwork is done. The location is great near the highway, walking distance to a park with a pond, and near shopping.
June 6, 2016
Rated 5.0 out of 5.0 by Kathy 333 Clean
We have stayed here before and chose to stay here again because it is clean, comfortable and convenient. Beds and pillows are great. Room darkening drapes are great. Hotel is very quiet. Air conditioning in our room was a little noisy. If you plan to have breakfast get there well before 9:30. Although there were plenty of eggs and sausage at 9:15, they were dried out and everything but coffee and juice was promptly cleaned up starting exactly at 9:30. Can't blame them. It was our fault for sleeping in.
June 6, 2016
Rated 5.0 out of 5.0 by lestroismartins Clean and comfortable hotel
As a travel agent, I am often asked what hotel chain I frequently stay in. This was my first Holiday Inn Express and if the Webster, NY hotel is any indication of this brand, I would recommend. The room was clean. The bed was comfortable. Wifi was free. Breakfast was included. The shower had good pressure. We used the pool and the water temperature was pleasant. My only negative was that there didn't seem to be a presence of staff during breakfast to make sure that offerings were plentiful and refilled. I did not have the scrambled eggs or sausage gravy with biscuits that were offered. Oatmeal was instant using hot water from the coffee machine tap. I have family in the Webster area and will be back for my next visit.
June 2, 2016
Rated 4.0 out of 5.0 by Casey1012 Service
very friendly staff , wedding guests paid more than other guests
June 1, 2016
Rated 5.0 out of 5.0 by Dr Jerry Great Value, Great Service, Great Location
Immediately adjacent to Rte 104, very comfortable Holiday Inn Express with delightful pool, great breakfast that changed entrees each of two days, and helpful staff. Plenty of restaurants nearby; we chose takeout. Would stay again.
May 23, 2016