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Rated 4.1 out of 5 by 142 reviewers.
Rated 4.0 out of 5.0 by Habitacion comoda y servicio excelente Todo casi perfecto solo que encontre 2 cucarachas y no habia hielos en todo el hotel. Excelente habitacion y servicio. May 19, 2015
Rated 5.0 out of 5.0 by Estancia satisfactoria Aún cuando viajamos en puente, la alberca se podía disfrutar muy bien. El hotel tiene dos accesos a la playa, una parte más privada rodeada de rocas y el otro acceso a una zona más abierta junto con los otros hoteles. Excelente experiencia para haber viajado durante temporada alta. May 6, 2015
Rated 5.0 out of 5.0 by UN VIAJE INOLVIDABLE.. FELICITACIONES AL HOTEL HOLIDAY INN RESORT, WOOOW LA ESTANCIA EN EL HOTEL FUE SUPER..!!TODO ESTA EN EXCELENTE CONDICION. CUENTA CON EL PERSONAL CAPACITADO PARA LA ATENCION AL HUESPED. EL SERVICIO ES MUY BUENO Y EFICAS.. SOLO PARA AJUSTAR UN POQUITO, CREO QUE EL PERSONAL DE SEGURIDAD NECESITA SER MAS AMABLE CON EL HUESPED. SOLO ES CUESTION DE MANTENER UNA MISION.. PERO EN GENERAL.. WOOOOOW TODO FUE INCREIBLE.!!!!! SE LOS RECOMIENDO.... SE LA PASARAN SUPER...!!! May 5, 2015
Rated 5.0 out of 5.0 by Genial Todo excelente, no pude pedir más todos atentos y serviciales, tuve una estancia de lo más tranquila y placentera. April 26, 2015
Rated 2.0 out of 5.0 by Servicio pobre El servicio por parte del personal del hotel es deficiente, y no coordinan las distintas áreas, avise en recepción mi hora de salida y el personal de limpieza quería hacer el aseo del cuarto mucho antes, abren la puerta y uno siente la invasión a la privacidad. April 22, 2015
Rated 5.0 out of 5.0 by Servicio Bar Alberca Extremadamente lente y cierto deterioro general del hotel April 19, 2015
Rated 1.0 out of 5.0 by Áreas de oportunidad He estado en varios sitios y nunca antes me cobraron el desayuno, evite la queja porque inicialmente discutí con la gerente puesto que también cobraban el estacionamiento ya que argumentaron que tenían cupo lleno y no estaban preparados para tener cupo le o en el hotel y tampoco para estacionamientos así que como cliente rewards me sentí fatal que no pudieran resolver el tema y sobre todo porque me dijeron que ahí no importaba que fuera socio, la atención con recepción también nefasta, deberían darles mejor capacitación en atención a clientes, no vuelvo a hospedarme ahí cuando esté en Acapulco. April 12, 2015
Rated 1.0 out of 5.0 by Very poor service at the from desk Avery was excellent except the arrival at the hotel, we expend more them a hour at the front desk because the personal has the very poor excuse to say our reservation it was less them price at should paying fron those days, I try to explain to them I did my reservation trough my company. And they do not believe me, I talk with the supervisor and she told me the price it was for only one room, I say excuse me but no, our reservation it is for 2 rooms and she say no, you reservation it wrong, they wan to us to pay more money, and I say no that it is wrong from this manner, I say I make our reservation with my company and she say it is wrong we expend more them a hour do it this back and forward , sorry sorry this kind a hotel with this reputation they has that personal and you has expend hours to check in especially if you are in vacation April 10, 2015
  • 2015-05-26T11:11:17.528-05:00
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Questions and Answers About This Property

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Featured question
 
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Do you charge a resort fee?

4 months, 3 weeks ago
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Answer: 
This hotel does not charge a resort fee.
4 months, 3 weeks ago
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Do you offer adjoining rooms?

4 months, 3 weeks ago
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Answer: 
Yes, this hotel does offer connecting rooms. However, they are unable to guarantee those requests until the day of arrival.
4 months, 3 weeks ago
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Do you offer free breakfast?

4 months, 3 weeks ago
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Answer: 
This hotel does not offer complimentary breakfast. However, they do offer a variety of packages to book for your stay that include breakfast.
4 months, 3 weeks ago
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Answer: 
This hotel does not offer an all-inclusive option.
4 months, 3 weeks ago
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When were you last renovated?

4 months, 3 weeks ago
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Answer: 
This hotel was last renovated in 2011.
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  • 2015-05-27T11:16:37.075-05:00
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  • 2015-05-27T11:16:37.080-05:00
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