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Rated 4.1 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Excelencia y profesionalismo en el servicio. Holiday Inn Resort Acapulco, me ha dejado un sabor de boca demasiado agradable, el servicio que ofrece su personal es cordial, atento, profesional y respetuoso. Sin duda alguna recomendaria el alojamiento es éstas instalaciones, así como en algun otro resort perteneciente a la cadena, confiando en que el servicio será el mismo; de excelencia empresarial y personal. June 24, 2015
Rated 5.0 out of 5.0 by Servicio excelente Mi experiencia fue buena porque fueron todos muy amables desde la llegada hasta que dejé el hotel. June 23, 2015
Rated 3.0 out of 5.0 by FALTA DE INFORMACION Y MANTENIMIENTO NO ME GUSTO EL HECHO DE QUE NO AVISARAN A LA HORA DE LA RESERVACION QUE ESTABA EN REMODELACION PARTES DEL HOTES, Y POR LA NOCHE EL CANCEL PEGABA TODO EL TIEMPO, ENTIENDO QUE ESTABA EL TEMA DEL HURACÁN PERO AL CANCEL LE FALTABAN SELLOS PARA EVITAR LOS RUIDOS June 19, 2015
Rated 5.0 out of 5.0 by calidez y atencion de los empleados si puedo regresare esta adecuado al precio se los recomiendo ampliamente June 11, 2015
Rated 4.0 out of 5.0 by Muy buen lugar para el relax Después de una conferencia con excelentes participantes, una deliciosa comida con una muy buena compañía, se encuentra en la habitación un lugar excelente de relax y descanso, para por la tarde efectuar nuevas actividades ya con las pilas al 100. June 10, 2015
Rated 2.0 out of 5.0 by Not Holiday Inn Quality With the name Holiday Inn comes an expectation of a certain standard. This property did not meet that standard. We encountered a broken phone, poor television signal, inadequate personnel at the pool, a day with no air conditioning and no elevators, several hours with no water and thin towels in the bathroom. This was not what I have come to expect from the Holiday Inn. Would not recommend this hotel. June 10, 2015
Rated 2.0 out of 5.0 by Visita Fin de Semana Visite el hotel el fin de semana del 30 al 31 de Mayo 2015 y fue una experiencia no muy agradable, normalmente me hospedo en hoteles de esta cadena y nunca había encontrado uno con tantas deficiencias. Sus instalaciones están muy descuidadas y se ven viejas, las áreas comunes se encuentran con poca limpieza, los baños de las albercas muy sucios y sin atención. Las habitaciones al igual que el resto de las instalaciones se ven muy descuidadas. El agua en la tina tuvo que salir aproximadamente 10 minutos para que se limpiara por que salía con oxido. En general la estancia no fue agradable y considero que se debe cuidar la reputación de los hoteles de la cadena ya que una mala experiencia en uno puede hacer que la percepción se generalice aunque no sea así, June 5, 2015
Rated 3.0 out of 5.0 by Bueno pero tiene sus detalles No te daban acceso a la playa por banderines rojos, aunque había vigilantes que si te abrían y otros que muy groseros no te dejaban bajar. les hace falta más variedad en el buffet de comida. Al llegar los ascensores no servían, ni el aire acondicionado. June 2, 2015
  • 2015-06-30T10:09:29.369-05:00
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(5 Questions : 5 Answers)

Questions and Answers About This Property

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Do you charge a resort fee?

6 months ago
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This hotel does not charge a resort fee.
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Do you offer adjoining rooms?

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Yes, this hotel does offer connecting rooms. However, they are unable to guarantee those requests until the day of arrival.
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Do you offer free breakfast?

6 months ago
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This hotel does not offer complimentary breakfast. However, they do offer a variety of packages to book for your stay that include breakfast.
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Answer: 
This hotel does not offer an all-inclusive option.
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When were you last renovated?

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This hotel was last renovated in 2011.
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  • 2015-06-30T09:54:33.023-05:00
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  • 2015-06-30T09:54:33.026-05:00
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  • co_hasquestionsanswers
  • loc_en_US, sid_ACACC, prod, sort_default
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