Rated 4.1 out of 5 by 128
Rated 1.0 out of 5.0 by Daniboy Mal servicio
Insuficiente el personal en recepción , no te reconocen ser miembro Ihg rewards, al momento de registrarte te piden tus datos, le sacan copia a tu credencial de electo? Y cuando haces tu chek out de nuevo te piden tus datos y para tu factura igualmente. El aire acondicionado no funciona correctamente
March 29, 2015
Rated 3.0 out of 5.0 by ChrisB71 Great Pool Area
The best feature of this hotel is the pool area. The view of the bay is terrific. There are 2 pools including an infinity-type pool. The restaurant attached to the pool area also has a great view of the bay. The hotel itself could use some updating to be called a resort, unless a resort is supposed to feel like a dormitory. The white tiled floors left my feet filthy. The beds were a bit squishy for my liking. My wife was not happy with the attempted rigging of the non-working hairdryer into the wall. There was wifi available...slow in the rooms, but worked pretty well in the pool area. So, if your plan is to stay in the pool area your entire trip, this may be a good hotel for you. But keep your expectations low for your room.
March 24, 2015
Rated 3.0 out of 5.0 by Efrain facts to improve
- first one of the lifts wasn´t running, at time to go up and down was really slow.
- At front desk need to improve their kindness.
- The american express terminal did´t worked and the manager offer me cancel my reservation, but without offering to solve where to stay. I think if i choose HI resort and your terminal don´t work the minimum is offer me other hotel from the brand.
- Room looked some what old.
March 21, 2015