Rated 3.3 out of 5 by 40
Rated 4.0 out of 5.0 not allowed
usuall i stay two time on the year with my big family but now i will not stay after not alowed the grill .
please do your best to allow
February 28, 2015
Rated 1.0 out of 5.0 by MMansour Bad experience, Bad guest room, smelly restaurant
- I had to deal with a broken AC, No hot water in the bathroom, dirty bed sheets. insects on the bed!!
- I found an insect (something like a big bug) on my daughter's pillow...this is really horrible and unacceptable. The whole family couldn't sleep afterwards. I felt sick that I have to spend my stay complaining about things that must not happen in the first place.
- I reported issues to staff, they responded but nothing finally happened. Anyway, I wouldn't expect to face such terribble experience in such a resort
- I had to use service elevator to go up to the room. the service elevator is not clean and I had to smell and see the hotel kitchen each time I use the service elevator. You cannot imagine how bad the kitchen smells.
- After seeing and smelling the hotel kitchen, I could hardly convince my family to eat from the hotel
- the receptionists were friendly, but the overall experience is horrible. I'm sorry for this review, but it was really the worst experience I ever had.
February 9, 2015
Rated 5.0 out of 5.0 by k bhatti excellant place and service
by all means recommended strongly for leisure and business visits
January 29, 2015