Rated 4.6 out of 5 by 742
Rated 5.0 out of 5.0 by LindaRu Great, friendly Service
Was a great experience. Lovely room, clean, and great pool/beach access. Friendly staff at front desk; easy checkout, etc. I would stay there again.
November 30, 2015
Rated 2.0 out of 5.0 by KateMD Wouldn't stay again
We stayed at the Holiday Inn Aruba for 2 nights, 3 days. The resort is in an excellent location, about 15 minutes from the airport and right across the street from numerous shops and restaurants. The beach it sits on is lovely and the property is well kept. The room is comfortable, however, we had numerous problems with it. The hair dryer would overheat after about 30 seconds of use, the water in the shower wouldn't regulate (it only had one setting: scorching), and our room was right beside a stage where people performed and played music until midnight each night. It was extremely loud, and made it difficult to sleep.
As for the food, the Italian restaurant on site was EXCELLENT. However, everything else was subpar at best. We ordered pancakes and an omelet for breakfast one morning and they were both completely dry. Not worth the $40 it cost for it to be delivered to our room. The second breakfast, lunches, and snacks we ordered were no better. We ordered a few mixed drinks - all of which were extremely expensive and I doubt they even had one shot of liquor per drink.
Staff wasn't very friendly, no one exactly jumped to help whenever I approached someone for assistance (besides the staff at the Italian restaurant, again, excellent).
Overall, I absolutely would not go back. It completely turned me off of Holiday Inn Resorts in general. Maybe my experience was an anomaly, but I won't be back to find out.
November 28, 2015
Rated 4.0 out of 5.0 by Turskig Good beach hotel
I booked this room because I had a long layover in Aruba and I wanted to spend some time on the beach and rest before my next flight. I wish I had more time to enjoy it. Loved the location on the beach. The rooms are spacious and the beds are comfortable. Nice swimming pool area. They have a strange way to reserve beach huts but since I was there for just a few hours I didn't really look into it. Service was good. I would definitely consider this property to stay longer in Aruba.
November 26, 2015