Rated 3.8 out of 5 by 375
Rated 4.0 out of 5.0 odd musty smell in room
lovely resort, great price, nice rooms....just a strange musty smell that was a bit bothersome. Also we left some stuff accidently in a drawer, while we did get it back....it took a great deal of effort and a lot of calls and left voicemails. This nice of a property should not require so much effort to get items returned.
Would recommend again and would visit again.
July 24, 2015
Rated 2.0 out of 5.0 by FlyMooney Tired hotel - Needs a refurbishment. Food is terrible
While the location appears terrific, the rooms are dated and could do with a total makeover. Windows overlooking the sea are not cleaned so the view is obscured by a permanent haze. The pool area is noisy and the live music is not only unnecessary, annoying, and loud but it is the worst. Don't try the food either. Quality is poor and selection is limited. As for the drinks, they are equally abysmal. And who needs, "Hello, I am Elaine. I'll be your server today." We aren't there to make friends, and one can guess that the person about to take your order is the server. What kind of recalcitrant manager tells the staff to say that? It is appalling, obnoxious, unnecessary and typically indicative of an amateur-run establishment. and a poor experience to follow.
Worst of all, this hotel is way overpriced for what it offers.
July 23, 2015
Rated 5.0 out of 5.0 by Pamela Morrison Anniversary Stay
For our 37th wedding anniversary we booked an extended weekend, wanting to visit Acadia National Park, we researched hotels in the area extensively before booking the Regency Holiday Inn Resort. We thoroughly enjoyed our very first visit to Maine. The property that the hotel is located on is absolutely beautiful. Makes your feel as though you are on a resort. We took advantage of the free transportation to downtown Bar Harbor. We took the two hour island cruise. Can't say enough about the concierge service. We will be sure to come back for a longer stay next time and have already recommended your location to family and friends. When you can walk into your room and look out the windows at a breathtaking view that is ever changing, it doesn't get any better than this. As an amateur photographer, the opportunity for great photos abounds at this location. Sunrise is beyond description.
July 20, 2015
Rated 2.0 out of 5.0 by raj277 Comfortable bed, leaking / smelling room and several billing errors
Prepaid for 4 days and stayed for 3 days. Yet to get my one day refund
Charged me incorrectly for breakfast... which was prepaid and had to call and get that corrected
Room was smelly
Bed was comfortable
July 19, 2015
Rated 4.0 out of 5.0 by Rodzster Neat
Our stay was brief but the grounds and the rooms were neat
July 18, 2015
Rated 4.0 out of 5.0 by namenotgiven1122 Acadia Visit
Hotel was conveniently located to the Park and Bar Harbor. Room was priced similar to other hotels in the area. We at in the Italian restaurant. It was not good.
July 18, 2015
Rated 3.0 out of 5.0 by Unknown Guest Mediocre experience as a destination wedding venue
With so many possible successes as a destination/resort property for a wedding, it was disappointing to encounter so many failed experiences. The bride's reservations (my family) were incorrect/missing. My brother's room rate was wrong, given wrong room type etc. Similar problems existed throughout the rooms we booked. Small issues plagued this event. This was our third family wedding in three years, so expectations were not unreasonable, yet narrowly missed on many fronts. A positive outcome was that a front desk manager did a great job of resolving an issue with room service availability and outdated room documents. It was not a horrible stay, but considering the venue, the location and most notably the cost I would have to say I would not stay here again. I stayed previously in the area two weeks prior to do some prepwork for this event and the other property I stayed at for half the cost was equal.
July 15, 2015
Rated 4.0 out of 5.0 by HumberGriz Lovely grounds
The grounds the resort is located on are beautiful. My wife loved the pool and the hot tub. The resort is maintained well and was clean. However the furniture in the room was a little old and outdated, some of the furniture could use a serious cleaning. I would have liked a desk in the room.
Having Stewman's Lobster on premise was nice. Enjoyed sitting on the Terrance and eating by the bay. was very pleasant. My wife loved her lobster.
Was advertised as a partial view of the bay. Well I guess it was but you had to on he balcony and look to the left to really view the bay. I was expecting a little more of a view.
July 14, 2015