Rated 3.7 out of 5 by 204
Rated 5.0 out of 5.0 by Nancymv Peace
This was not our first stay and we are looking forward to our return trip. Power was off when we came back to the hotel but we were escorted to our room by a staff member with a flashlight. We enjoyed spending time on the balcony with me reading and my husband on his ipad. Did not miss the power. Great room, comfortable bed. Kudos to all.
July 25, 2014
Rated 2.0 out of 5.0 by Page2016 Not great for price, will not book here again
I was less than impressed with the service and my stay, especially for the price. First of all, the room that I had previously reserved was overbooked. I had specifically asked for a King sized room which was supposed to be in the Eden house. When I got to the desk, the clerk informed me that there were no king beds in the Eden house and just assumed that I would be okay with two double beds. When I informed him that I would prefer not to have this he got flustered and got his manager. His manager informed me that he was going to "upgrade" my room and put me in the main building. He then informed me that there would be bunk beds in the room as well and asked if that was okay. At this point I just wanted a room so I said that was fine. The room was okay but very crowded because of the bunk bed and I don't see how it was an upgrade in any way. There was also no fridge so I had to throw out food I had left over from my hike which I had wanted to save. The room was definitely not worth the price or the hassle to even get the right room. Breakfast was also very expensive and the French toast I ordered was very soggy and actually pretty gross. When I come hiking again I will not be staying here.
July 24, 2014
Rated 5.0 out of 5.0 by hhaeker Excellent overall
1. Have a free continental breakfast.
2. Do more for conservation i.e. allow guests to not have sheets and towels changed if desired. Have recycle containers somewhere.
July 24, 2014