Rated 3.7 out of 5 by 236
Rated 5.0 out of 5.0 by dr.who Overall Excellent
Excellent accommodations. Excellent service. Excellent meals. Overall excellent rating. Could stand a fresh coat of paint and some new carpeting, though.
August 18, 2014
Rated 3.0 out of 5.0 by Sleeplessinbensalem Good location
The hotel is basically fine, although I was very disappointed in the particular room I had, directly overlooking a fenced-in dumpster corral. Not only was it unsightly, the early AM dumping of bottles wasn't the most appealing way to be woken. I suppose this is just the luck of the draw, as obviously, most rooms don't have this "view".
The front desk staff are professional, if a bit standoffish. Wouldn't hurt to smile once in a while.
Best feature of the hotel is its location, about equidistant from Bar Harbor in one direction and an Acadia entrance in the other.
I'd stay again, but ask for assurance that I'd get a better room location.
August 18, 2014
Rated 3.0 out of 5.0 by Bunkie21 Underwhelming experience
As a long standing priority club platinum member the hospitality factor at this property was a huge disappointment! Our initial room was over the stinky dumpsters. We requested a change and were relocated over the dirty laundry area. There was no greeting or acknowledgement of our platinum status and when we inquired about this, we were told that there was none and not to expect free bottled water either! Thankfully we were only in Bar Harbor two nights, and the room was very clean. The onsite coffee shop was another disappointment. The guide to services in the room stated that the coffee shop opened at 6:30 however the front desk told us not to bother to go down until 6:45 at the earliest! There is a full restaurant on site, but that opens later as well. Oh and by the way the muffins & bagels arrive even later than that! Truly without a doubt this is the least welcome that we have every experienced at any IHG property!
August 17, 2014